Thank you for your review, but unfortunately we can't find any record of you. If you wish to discuss this matter further or would like our assistance in your search please feel free to call us.

Thank you for your review. Having checked we didn't receive your first application as you hadn't signed it. Your 2nd application was received and sent to the landlord but they decided it wasn't suitable for them. We are sorry that this was the case, but unfortunately this was not our decision. We wish you well with your search. CJ Hole Bradley Stoke.

Thank you for your review. We do understand that it can be frustrating searching for a property - currently there are so many applicants applying for each property. We do try to contact all clients in a timely manner if applications have not been successful, but sometimes the volume of clients causes delays. We hope that you have now found your new home.

Good afternoon Shannon. Thank you for your review, although with no comment it does make it very hard for us to investigate your possible discontentment. If you do have any feedback for us, please call the office on 01454626300 or email bradleystoke@cjhole.co.uk, we would love to hear from you. Regards, CJ Hole Bradley Stoke.

Thank you for your comments, we always welcome feedback from clients. As you are aware from our conversation today your property manager obtained a quote from the plumber and obtained authorisation from the landlord the same day that you reported the issue with the shower, 2nd July 2021. The new shower was ordered on Monday 5th July and the contractor was initially advised by the supplier that it would arrive in 2-3 days. Sadly this was then extended to 3-7 days. The shower is due to arrive Wednesday/Thursday and the plumber will fit it as soon as it arrives. The shower concerned is only available to order and is unfortunately not something that can be picked up in-store from Screwfix, B&Q etc. It is better to fit the exact same shower so the size matches and is also is like for like on quality. We do note that there is a 2nd bathroom in the property with a bath so hope this hasn’t been too inconvenient but do appreciate that it hasn’t been ideal. However we hope you can see that everything is being actioned by all parties as soon as possible.

Thank you for your comments, we always welcome feedback from clients. As you are aware from our conversation today your property manager obtained a quote from the plumber and obtained authorisation from the landlord the same day that you reported the issue with the shower, 2nd July 2021. The new shower was ordered on Monday 5th July and the contractor was initially advised by the supplier that it would arrive in 2-3 days. Sadly this was then extended to 3-7 days. The shower is due to arrive Wednesday/Thursday and the plumber will fit it as soon as it arrives. The shower concerned is only available to order and is unfortunately not something that can be picked up in-store from Screwfix, B&Q etc. It is better to fit the exact same shower so the size matches and is also is like for like on quality. We do note that there is a 2nd bathroom in the property with a bath so hope this hasn’t been too inconvenient but do appreciate that it hasn’t been ideal. However we hope you can see that everything is being actioned by all parties as soon as possible.

Hi Kerry, thank you for your review. We are always striving to improve our customer service therefore we have taken on board the comments you have made and we have carried out an internal review. The Landlord had requested part of your deposit to be deducted, not ourselves. Any deductions are based on comparing the current condition to the condition when you took up tenancy. The deduction covered a number of issues in the property, which you have been advised of. If you would like to discuss further, please feel free to call us at the office. 01454626300.

Hi Kerry, thank you for your review. We are always striving to improve our customer service therefore we have taken on board the comments you have made and we have carried out an internal review. The Landlord had requested part of your deposit to be deducted, not ourselves. Any deductions are based on comparing the current condition to the condition when you took up tenancy. The deduction covered a number of issues in the property, which you have been advised of. If you would like to discuss further, please feel free to call us at the office. 01454626300.