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CJ Hole Bradley Stoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Appalled at the service we’ve received from CJ Hole so far. We are currently living in an uninhabitable property (paying £2250/month for the below). The extensive black mould is exacerbating my autoimmune condition, yet the letting agents and property manager have been unresponsive to all of my communications regarding this. Kevin Brent, the landlord, is a crook and hasn’t even offered us so much as a rent reduction. Avoid at all costs.

Reply from agent

Hello Aneka, thank you for your review, we are sorry to hear that you have these issues. Unfortunately it seems you have placed your review with the incorrect company/branch as we have no record of the landlord you mention. Please can you check and update this? Many thanks CJ Hole Bradley Stoke

1.00 /5

Hi, CJ Hole is a great team, however Williams Barry, the mortgage advisor, isn't to my satisfaction. Inadequate assistance was provided, and the mortgage application was turned rejected for incorrect information. Despite the fact that I am qualified for a mortgage with competitive offers, he totally neglected it. Sorry, but this is not advised. I'm going to research alternative letting agents and mortgage advisors and other letting agents now.

Reply from agent

We are sorry that you were not satisfied with the result of your mortgage application. If you can provide us with more details (your name and the reason you feel they neglected your application) we will pass this onto the Mortgage Advisor/the company concerned. Many thanks CJ Hole

1.00 /5

Overpriced Rent for a start, take forever to get people to do repairs to the property, they book a repairman in then don't tell the tenants about it, when the repairman shows up and nobody is home, he charges a call out fee (fair enough) CJ hole then passes it on to the tenant when you haven't told them when the repairman is turning up? This is after the hassle of trying to get them to repair anything at all.....which takes months.

Reply from agent

Thank you for your email. Without your name or address, we can't investigate to comprehensively reply to your complaint. In the interest of clarity, a tenant would only be charged a contractor's call out fee if they agreed a day and time and subsequently weren't home for the agreed appointment. If you would like to discuss further, please call us on 01454626300.

1.00 /5

Very bad. I do not recommend this agency, they will ask you 100 questions and then tell you that you are not a good fit. And especially, a not very smart woman is sitting at the reception, she will answer the phone, she will write down your name for 10 minutes and then tell you that you are not suitable. With a good income in this agency, there is no chance of renting a house. don't contact them.

Reply from agent

Good afternoon. Thank you for taking the time to review us, although we have no record of you on our applicant database, therefore I must assume it could have been another agent. Please call us on 01454626300 to discuss further if required. Regards, CJ Hole.

1.00 /5

Very poor service from a supposedly excellent estate agent! We could and would as cash buyers have bought the property but we were almost accused of money laundering and as a result we’re denied the sale! Shame on you CJ Hole

1.00 /5

Very bad. I do not recommend this agency, they will ask you 100 questions and then tell you that you are not a good fit. And especially, a not very smart woman is sitting at the reception, she will answer the phone, she will write down your name for 10 minutes and then tell you that you are not suitable. With a good income in this agency, there is no chance of renting a house. don't contact them.

Reply from agent

Good afternoon. Thank you for taking the time to review us, although we have no record of you on our applicant database, therefore I must assume it could have been another agent. Please call us on 01454626300 to discuss further if required. Regards, CJ Hole.

1.00 /5

IF YOU ARE A TENANT DON'T USE THIS COMPANY. If you read through the reviews, they're all landlords related. This is not a company that looks after tenants. I will not mention my experience with them but I'm absolutely disgusted. 1 star is too much.

1.00 /5

I have contacted CJ Hole to help us rent a house. However the whole process was really hard. We had to go through a screening process before we could view the property, which we found very strict, but could understand why they set up that process. However, what we couldn’t understand was the fact that the process was really lenghthy and that we couldn’t apply to view more than one property. Furthermore, until today we never got feedback from the agency about the application we submitted. We called the agency several times as we had a very tight schedule to find a house in the area and although they assured me that they would give me feedback as soon as possible and would put me forward for another property in case the feedback was negative, I’ve never heard from them. The whole process was really disapointing.

Reply from agent

Thank you for your review. We do understand that it can be frustrating searching for a property - currently there are so many applicants applying for each property. We do try to contact all clients in a timely manner if applications have not been successful, but sometimes the volume of clients causes delays. We hope that you have now found your new home.

Contact details
Sales Phone:

01454 626300

Lettings Phone:

01454 626300

Lettings Email:

bradleystoke@cjhole.co.uk

Opening hours

Unknown

Address

The Willow Brook Centre, Bradley Stoke, BS32 8BS, UK, BS32

Here at CJ Hole Bradley Stoke, we've been providing a specialist estate and lettings service to our local communities in Bradley Stoke, Cheswick Village, Winterbourne, Severn Beach and the surrounding areas for over a decade. Our office is located in the busy Willow Brook Centre which boasts in excess of 80,000 visitors each week. Born and bred in Bristol, Franchise owner Chris Hill has a wealth of on-the-ground knowledge of the city and the surrounding areas. Chris runs a total of six offices in the area and is a Member of the National Association of Estate Agents (MNAEA), and the Association of Residential Lettings Agents (ARLA). He is passionate about the property industry having 28 years of experience. We're proud to have been voted the number one estate and lettings agent in Bristol for a number of consecutive years by independent review site AllAgents.co.uk. We offer free 12 month Guaranteed Cover on any of our fully managed properties and we pride ourselves in being highly knowledgeable within our field enabling us to deliver the very highest standards of customer service at all times. Feel free to give us a call, email or, better still, pop into our office for a cup of tea and an informal chat.

Our team

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