Appalled at the service we’ve received from CJ Hole so far. We are currently living in an uninhabitable property (paying £2250/month for the below). The extensive black mould is exacerbating my autoimmune condition, yet the letting agents and property manager have been unresponsive to all of my communications regarding this. Kevin Brent, the landlord, is a crook and hasn’t even offered us so much as a rent reduction. Avoid at all costs.
Hi, CJ Hole is a great team, however Williams Barry, the mortgage advisor, isn't to my satisfaction. Inadequate assistance was provided, and the mortgage application was turned rejected for incorrect information. Despite the fact that I am qualified for a mortgage with competitive offers, he totally neglected it. Sorry, but this is not advised. I'm going to research alternative letting agents and mortgage advisors and other letting agents now.
Overpriced Rent for a start, take forever to get people to do repairs to the property, they book a repairman in then don't tell the tenants about it, when the repairman shows up and nobody is home, he charges a call out fee (fair enough) CJ hole then passes it on to the tenant when you haven't told them when the repairman is turning up? This is after the hassle of trying to get them to repair anything at all.....which takes months.
Very bad. I do not recommend this agency, they will ask you 100 questions and then tell you that you are not a good fit. And especially, a not very smart woman is sitting at the reception, she will answer the phone, she will write down your name for 10 minutes and then tell you that you are not suitable. With a good income in this agency, there is no chance of renting a house. don't contact them.
Very poor service from a supposedly excellent estate agent! We could and would as cash buyers have bought the property but we were almost accused of money laundering and as a result we’re denied the sale! Shame on you CJ Hole
Very bad. I do not recommend this agency, they will ask you 100 questions and then tell you that you are not a good fit. And especially, a not very smart woman is sitting at the reception, she will answer the phone, she will write down your name for 10 minutes and then tell you that you are not suitable. With a good income in this agency, there is no chance of renting a house. don't contact them.
IF YOU ARE A TENANT DON'T USE THIS COMPANY. If you read through the reviews, they're all landlords related. This is not a company that looks after tenants. I will not mention my experience with them but I'm absolutely disgusted. 1 star is too much.
I have contacted CJ Hole to help us rent a house. However the whole process was really hard. We had to go through a screening process before we could view the property, which we found very strict, but could understand why they set up that process. However, what we couldn’t understand was the fact that the process was really lenghthy and that we couldn’t apply to view more than one property. Furthermore, until today we never got feedback from the agency about the application we submitted. We called the agency several times as we had a very tight schedule to find a house in the area and although they assured me that they would give me feedback as soon as possible and would put me forward for another property in case the feedback was negative, I’ve never heard from them. The whole process was really disapointing.
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The Willow Brook Centre, Bradley Stoke, BS32 8BS, UK, BS32
Here at CJ Hole Bradley Stoke, we've been providing a specialist estate and lettings service to our local communities in Bradley Stoke, Cheswick Village, Winterbourne, Severn Beach and the surrounding areas for over a decade. Our office is located in the busy Willow Brook Centre which boasts in excess of 80,000 visitors each week. Born and bred in Bristol, Franchise owner Chris Hill has a wealth of on-the-ground knowledge of the city and the surrounding areas. Chris runs a total of six offices in the area and is a Member of the National Association of Estate Agents (MNAEA), and the Association of Residential Lettings Agents (ARLA). He is passionate about the property industry having 28 years of experience. We're proud to have been voted the number one estate and lettings agent in Bristol for a number of consecutive years by independent review site AllAgents.co.uk. We offer free 12 month Guaranteed Cover on any of our fully managed properties and we pride ourselves in being highly knowledgeable within our field enabling us to deliver the very highest standards of customer service at all times. Feel free to give us a call, email or, better still, pop into our office for a cup of tea and an informal chat.
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