If i could give martin and co no stars i would, in fact i would give them minus stars. Not only are they rude and simply do not care about their customers, but they will completely and utterly screw you over. Rented a 4 bedroom house as student and the state of the house when we moved in was disgusting. After numerous phone calls about the mould and over grown garden throughout the year nothing was ever done to sort it. I assume because we were students they really didnt care and knew they would be able to screw us over. Fast forward to the end of the year and we get a bill through for our deposit deductions. In what world does it cost £84 to change a lightbulb ? They charged us for cleaning the carpets that were probably in a better state than they were when we moved in because we had to hover them so much. For the love of all things holy DO NOT USE this letting agency, honestly you will regret every second of it and all you have to do is read the other reviews and see that this isnt just one angry customers conclusion. I wish i had listened to the reviews because at least id have my £400. Shout out to Julia, Laura and Cornelia for never answering one of our maintenance emails and then charging us over £1300 for repairs at the end of our tenancy. You guys really were the icing on the cake. So if you dont mind living in a bit of a s**t hole, dont mind mould, an over grown garden ooooh and most importantly flushing £400 down the loo, then i 100% recommend this place !!

Incredibly disappointing. It all starts really well, everyone seems nice; and then you sign the contract. Suddenly, you're drowned in a sea of horrible paperwork, unreasonable "administration" (there was no administration at all) charges, maintenance calls that never go through. We had a sewer pipe burst in our garden and for almost 2 weeks we had to live and put up with the horrible smell and feces running through it. We had to constantly call and badger this agency before they decided to send someone to evaluate the situation. It took 2 full weeks for everything to be sorted, we ended up being accused of blowing the pipes because apparently we flushed a baby's nappy (none of us have children). The maintenance guy that fixed this left stains all over the hallway that we couldn't clean and in the end of the tenancy, they tried to charge us for the stains! And like this, there are countless other horror stories in a tenancy that lasted just a year! We all regret having chosen this house to live and we wouldn't wish this agency to our worst enemies. Steer clear!

Had a really confusing time with them and ended up very frustrating. Also wouldn’t recommend their services especially to new international students, as they are not clear and may leave you making last minute changes during holidays. Overall quite unhappy would gladly recommend all other agencies

Absolutely horrific, awful letting agency. The boiler was defective upon arrival and they charged us for it, there was a woodlice infestation upon arrival and they did nothing to sort it out. The property was already damaged due to neglect from before and they managed to milk thousands extra from us so we had to cover it instead. Do not go with Martin and Co, even if the alternative is being homeless

Horrible estate agent!!! I had the viewing and provided them the document. Then waiting for 2 weeks for the answer from the landlord. Nothing come back to me, even though I have tried many times to find out if they are happy or not to let that property. They just wasted my time. Called them for the last time to ask and then they said they have tried to call me but I had no misscall or email from them. Unprofessional and unreliable. Wouldn't recommend.

Horrible estate agent!!! I had the viewing and provided them the document. Then waiting for 2 weeks for the answer from the landlord. Nothing come back to me, even though I have tried many times to find out if they are happy or not to let that property. They just wasted my time. Called them for the last time to ask and then they said they have tried to call me but I had no misscall or email from them. Unprofessional and unreliable. Wouldn't recommend.

Initially everything seemed fine. The employees were friendly and informative and the house that myself and my two flat mates had for the final year of university was fantastic. However, unfortunately that year came to a horrible end during the onslaught of deductions from our deposit. A few things were our fault and we took responsibility for them, but there were many unfair claims such as the house being unclean. I personally spent 8 hours of the day of our checkout cleaning the property but was told that they suggest a "professional cleaner" to do such work. As students, loans cover expenses such as rent, bills and groceries at most. We did not have the luxury of hiring cleaners or gardeners, and so we took it upon ourselves to maintain the house throughout the year and we were told during their checkups that the house was being kept in good condition. We were also told by an employee named Cornelia, who was our contact after our first contact left the company, that the garden simply needed cutting back and also given a few tips for cleaning. Despite following this advice, Martin & Co refused any leniency towards us and we received hardly any of our deposit back. I have known people to have left their houses in appalling states before moving out but still receive the full payment of their deposits and so this felt as though the company were conning us from the start. I do not recommend this letting agency, unless if you want to have your money seemingly fall out of your pocket and into their dishonest and incompetent hands.