Martin & Co Chelmsford
Martin & Co Chelmsford
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2.00 /5
Was a tenant with this agency twice over a 3 year period. A couple of the staff were excellent but most were rude, unhelpful, and arrogant. Often spoke to my partner and myself in a derogatory fashion. I remember one morning where my partner had locked me out of the house and gone to work (don't ask), so I had to shiver in the garage in my pyjamas as it was winter time (my keys were all inside the house). I called martin and co as I knew they had a spare set of keys but they point blank refused to come by and help me out (the property was around 1-2 miles away from the office). My parents kindly drove 90 odd miles to pick me up, with some spare clothes, and take me to the martin and co office to pick up the keys. No sympathy or concern offered, just "get the keys back as soon as possible". Every time we went to the office, was a very awkward and hostile experience. No warmth or customer service to speak of. Would definitely not recommend them. EDIT - I thought I would leave a review as I was reviewing another letting agent and I can see the response from martin and co highlights that it was a few months ago (not really relevant, the service we received was still awful), and saying that they didn't have a spare set of keys (effectively calling me a liar). This sums up in a nutshell martin and co - poor excuses and placing blame for poor service anywhere but on themselves. Proving my point perfectly.
2.00 /5
Poor service. They've arranged a meeting on a certain day and canceled it 1:30h before the meeting time. Given that I'm not from Chelmsford and I had to buy a train ticket, they've wasted my money. Rubbish.
2.00 /5
Poor service. They've arranged a meeting on a certain day and canceled it 1:30h before the meeting time. Given that I'm not from Chelmsford and I had to buy a train ticket, they've wasted my money. Rubbish.
2.00 /5
Promised the best service, failed to deliver!
1.00 /5
1.00 /5
1.00 /5
Hi, very bad system to rent the property my partner not in uk and I was wanting to get the property before she come to uk but there system is very bad partners, all the occupants should be in UK prior to agreement- bad for peoples coming to UK and rent prior to they reach.
1.00 /5
1.00 /5
Hi thanks for taking the time to review my company. I cannot find your details on our database so would appreciate it if you could call me on 01245330501 to discuss your review and service you’ve received. Many thanks. Stephen Frost FARLA Director.
1.00 /5
Avoid these agents at all costs. Had the misfortune of having these guy's twice as letting agents and both times they've been nothing but useless. Emma in particular is very unprofessional. I wouldn't even recommend this company to my worst enemy, avoid, avoid,avoid!NegativeQuality, Professionalism
Contact details
Sales Phone:
Sales Email:
Lettings Phone:
Lettings Email:
Opening hours
Monday-Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00
Address
2 Watson Heights, Chelmsford, Essex, CM1 1AF, South East, UK, CM1
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Martin & Co Letting and Estate Agents Chelmsford is arguably Chelmsford's Premier letting, sales and property management company. Located in the heart of Duke Street Martin & Co Chelmsford has steadily built up an enviable reputation in the Chelmsford area. As one of the leading Letting and Estate Agents in Chelmsford, our negotiators work tirelessly to match properties with tenants and buyers and to ensure the Landlord or Seller is kept aware of developments regarding their asset. <br><br> Landlords and property investors have the comfort of knowing that letting a property with us will bring the double bonus of nationwide business ethos and training, combined with the knowledge that our know the local property market and can tailor your lettings/sales program accordingly and provide an Asset Management Service. For tenants we know that everyone wants a home and it can be stressful! Therefore everyone involved in your rental at Chelmsford appreciates that your requirements are a critical component of the lettings cycle and we try to make the selection of a property as easy as possible. We have what we think is a refreshingly different approach to selling your property and tailor our Estate Agency services and products to your needs. We offer a choice of payment plans so that you can choose to pay as you go, or select a no sale no fee arrangement - or even a mixture of both!
Our team
Stephen Frost
Director
John Frost
Sales Property Professional
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
No awards information available
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
No awards information available