Underhanded misleading give you false hope play with your mind in the end just wanting more on a provisionally sold property hoping seller will accept..... some people have morals.... not here though! having dealt with many estate agents worst experience ever so far EDIT BELOW In response: to call someone churlish for leaving an honest review speaks volumes.... its not about gazumping its about not leading someone up the garden path as a buyer we need to make decisions too i know what happened along the process as it was told to me and i know things happened in the background...... i know with 100% confidence can say it was wrongly handled and i was dealt with incorrectly as a serious buyer!

Dreadful service. I know the housing market is bonkers right now but no excuse for such a poor customer service. Nothing but promises and lies. To the reply; Strange how I got a phone call within 20 mins of writing this review. I was buying and was promised a call-back on two seperate occasions. The only call I got was after writing this review. Sad that you operate in this manner - but not my problem now as I won't deal with you for any future business.

Rude staff

Lights still not fixed you can send someone round after the New Year but not Neil

Don’t bother only estate agent actively tried to stop us viewing property when eventually got viewing was told by owner of company one bid on table of asking price was told to put in last and final bid which did 25k above bid they had received cash buyer my house had sold was then informed they had gone with the other party as they were in a better position but would not confirm what bid they had received left a bad taste also quite rude and off with my wife from the start avoid at all cost unprofessional

I find the staff very rude when speaking to to customers. Customer services goes a long way but in this case its non existence. I'm a recruiter so I undestand how working well with people goes a long way and Robert Watts could learn from some customer service training.

Rude staff

Spoke to someone here called Lisa, absolutely clueless, seemed ver confused, waste of time - I will be going somewhere else where they know what they are doing.

Misleading information, disorganized, unprofessional on viewings by giving incorrect information, over booking viewings meaning my wife to look around on her own and had to wait almost half an hour in the property until the agent came back for her. Staff in the office are rude and unhelpful, and extremely judgemental. Wouldn't recommend at all.