Excellent service

Lydia and Charlotte have been amazing throughout my purchase. They have kept me fully informed every step of the way through the process, making it stress free. I can't thank them enough for their help and kindnesd. I woyld definitely recommend them to anyone I know who is thinking of moving. Thank you all once again. Linda D

Outstanding Estate Agent

This is the second time I have used Move Revolution. They are professional, organised and thorough. They worked closely with me at every stage of the sale, from the production of the superb promotional materials, through an energetic programme of viewings, then on to completion. In addition to being highly professional, they also showed empathy and kindness at the most stressful points of the sale. Excellent communication from all members of their team facilitated the process. I am as impressed with them now as I was four years ago. I recommend Move Revolution highly. A huge thanks to Ross, Lydia, Lily and Charlotte for outstanding service and support.

Mrs L

Excellent team who worked really hard to sell and progress the sale.

Sara - project manager par excellence!

Sarah worked very hard and diligently all along the chain to help keep things moving and to help with communications. She returns calls quickly and gives confidence aligned with a friendly professional personality! She is clearly an asset

Friendly smart forward thinking agency

Competitively priced agents who were accurate in their valuation. They took nice professional pictures and gave good advice on selling our house. Straightforward to deal with and good communicators.

good on sales not on negotiations

The sales process was first class. when it came to negotiating any reductions in sales price I did not feel the agency was on my side although I was paying the bill!!!! When asked what the maximum I would contribute to the buyers request, after expressing that I did not feel any reduction was appropriate in that it was already included in the asking price and the agent immediately came back with the maximum |I had said I would go to. I then was horrified that they took their commission without taking into consideration the reduction. Not a lot of money but it's the principle and does colour my judjement..

I had an extremely stressful experience with Move Revolution during the sale process. Despite writing several emails to them, I received no reply and there was no sales coordinator to assist with our sale, despite their brochure stating that one would be available throughout the process. When I reached out to the director, he replied saying he was unwilling to handle my request. Additionally, I was promised a £600 reduction, but when the invoice arrived, it only reflected a reduction of £520. Nothing went smoothly during the sale, and I would not consider using this company again. Furthermore, I felt ignored when I reached out via email, and I was later threatened and blackmailed, being told that they would involve a debt collection agency if I did not pay an invoice within one day. This invoice was at the incorrect price, as I have screenshots of messages showing that I was promised a £600 reduction. It was an awful experience dealing with this company. I also have a business in the area, and multiple clients have reported appalling service as well. It seems that all Move Revolution cares about is the commission they want to receive. Throughout my dealings, I interacted with Paul Mulligan, Dan Harvey, Rosie, and several other colleagues at the branch.

Really upset and disappointed by our experience buying through Move Revolution Crawley. It took two days for our offer to be passed to the seller at the beginning and we didn’t have any response or update for a week- we were chasing them and were about to offer on another property. Once the offer was accepted a sales progression person was assigned to us who contacted almost daily to ask when we would be exchanging- it felt quite aggressive and harassing, we asked on two occasions for the daily emails and calls to stop as there were delays due to Covid, lockdown and Christmas. This just felt unprofessional. We sent them the results from our survey highlighting lots of repairs to share with the seller- we then received an unedited emotional and rude email forwarded by the agent from the seller suggesting we find a new build property and saying the price had already been reduced (our valuation was bang on what we offered so the agents were at fault for inflating the price - not us!). This left a really bad taste - that email never should have been seen by us especially with so many comparable properties on the market. This very nearly cost the agent and the seller this sale. Very upsetting and disappointing experience, I wouldn’t recommend or use Move Revolution to buy or sell in future.NegativeResponsiveness, Professionalism