They were okay, helped me find a pet friendly place by asking a landlady if she would be happy to have my small dog on the premises. Any issues were swiftly dealt with. However, make sure you're on top of them contractually when you leave. I had to remind them of their deadlines to confirm deductions from my deposit and the return of my remaining deposit, both were done at around 5pm on exactly the final day after my chasing. Their excuse was that staff were on annual leave. Aside from that they were fine, though.
I would never recommend it to anyone unless he is my enemy 😜. Sharing my true experience which will be helpful to anyone. I had the worst experience with this letting agency. I stayed in the property almost 2 and half yrs .Regularly they were doing the inspection and found everything well maintained which they used to say verbally. But funny when I vacated the house they wanted to deduct 75% of the deposit saying that I have not maintained the house . What a shame , if the house was not maintained they should have informed me after the inspection. But I think they had different plans as I asked for evidence but was not shared and was told that they are not obliged to give inspection feedback. Finally ,I had to go to dps to get a deposit back which took a long time . I would recommend to be extremely careful with this letting agency . Also, owners use to visit property without any information in advance. When I in fact informed the letting agency which seems to fall on deaf ears. Some of the things were extremely good but my vacating the house was extremely disappointing . Though, I am giving one star as one staff member was very good who listened to the concern and addressed the issues immediately. But I think people are in higher positions are not fair leadership .One funny thing is one person works 1-2 days a week and everything needs to hold up for a special person to come and make decisions . But since it is a matter of money I would recommend to be extremely careful as they do not even acknowledge the agreement. Personally if someone asks me to recommend, I would say save yourself mate . If you have to do business with them, you can capture all the videos, photos and whatever possible as evidence and keep all the communication on mail so that vacating the house at the end of the contract is easy and smooth . Do not go by their kind words and friendly behaviour. It could be deceiving and can cost you badly.
Unknown
137-139 New Union Street , Coventry , Warwickshire, CV1 2NT, Midlands, UK, CV1
Whitegates are the go to estate agents in Coventry for letting or selling your property. We have a large lettings portfolio and can offer bespoke management options, expert advice regarding government legislation along with a professional and reliable service. With a wealth of experience spread over three decades within the city we have extensive local knowledge and a proud to be working in a growth city with two universities and the City of Culture 2021 to look forward to.
No team information available
No memberships information available
No marketing information available
No awards information available
No memberships information available
No marketing information available
No awards information available