Truly outstanding service from Paige at the Walsgrave Branch - a highly professional, articulate and friendly lady. After having a problematic sale, I was reassured by the continued communication, dedication and hard work from Paige to ensure the sale completed - which it did! Cannot thank or recommend highly enough. 5+ stars

Mathew was very professional, empathetic and patient. He raised the bar for customer service which is very rare in real estate especially rental market. He was attentive and very responsive, I actually thought it was a family business owned by his family because of the extra touch of care.PositiveResponsiveness, Quality, Professionalism, Value

We manage a large portfolio of rental properties and when we need to engage with an estate agent, Paynes Associates are preferred partner. They are professional, thorough and reliable.PositiveResponsiveness, Quality, Professionalism

We found the team very efficient, friendly and helpful. This is our first time renting and organising it all from Spain was very daunting but we found the team at Payne Associates very helpful, a big thank you particularly to Olga.

Thank you Olga Daniel and team for your efforts in marketing and letting my flat. You have managed my flat for more than 15years and have always provided a good service. Noe, finally, in December thank you Olga, Matt and Charlotte for successfully letting my flat to a new tenant. Much hard work on your side but worth it now! Well done to you all.

Very happy with the service provided by Paynes. Very proactive in seeking buyers when an earlier sale fell through and kept us regularly informed. Our main contact was Paige who was excellent but if not available other staff were also helpful.

From the moment I met with the lovely Rob I felt at ease while viewing such a beautiful house I fell in love with. Then Mia got involved with the referencing and it all went well, today we picked up the keys and everyone is happy! Thank you Payne for a Professional service!!PositiveProfessionalism

I spoke with Olga to arrange my tenancy, I am a worrier and freaked out throughout the referencing etc and Olga was fantastic, she kept me up to date, reassured me and even told me to stop panicking! Getting the keys was fine, a few teething problems with the property but the issues are with the landlord not the agency. Charlotte is my account contact and she is prompt in getting back to me and contacting the landlord. I feel like I have a good, reliable agency in my corner. Thank you Olga and Charlotte for your fantastic work 😁

Paynes have provided a professional and friendly service in our house sale. Always giving sound advice and support, the team helped us through the process at a difficult time for us. Many thanks to you all.

Fantastic service from start to finish. All made possible with the help of 'star' sales negotiator Paige Williams who diligently led me through the process. Her professionalism and customer service is second to non. Well done Paige !! Thanks also to Richard and Sinead. I will highly recommend this company to work with. Many thanks.PositiveProfessionalism