A good agent- gets the job done, good communication, straightforward and honest

Anthony handled the renting out of our house efficiently and effectively. We had plenty of honest conversations with no overselling or pressure being applied. He knows the area and what to expect and we got to a great result. Would recommend him and Martyn Gerrard.

Andrew was knowledgeable on all the properties we viewed and very helpful in any questions and queries we had.

Generally good

Andrew was very helpful in assisting our payments / forms for the move. He knew how much we wanted to secure the apartment and facilitated everything smoothly for us. After the payments were made, there was an occasional dip in communication but otherwise he was brilliant and we got the apartment we sought.

Terrible agency!! Do not rent from them or use them as an agency for your property. Bad management, incompetant, and unsympathetic.

Sold my flat in the area. Still being hounded by them a couple of times a year. Either asking if I’m still looking to sell or if I’m still looking to buy. Or as the most recent voicemail goes, “was I still looking to rent it”. I never rented the flat, or intended to. And it was sold, 18 months ago. I have asked several times to be removed from their database, which I was told would happen. But has clearly not. Illegal breach of GDPR right there. I’d already blocked one of their numbers but somehow they’ve got through again. Next time I hear from them I will be reporting them for GDPR misuse. Estate Agents!!!

Estate agent messed up the viewing TWICE for the same property, both times they just didn't show up as agreed, second time we managed to get someone to come but they weren't able to access the property as they had the wrong keys or the lock was broken. They've ignored every email we've sent them, including an offer on a property. Nice people but abysmal to deal with and impossible to contact as a tenant (funnily enough the lines for landlords and sales are always open..)