Liars! Had our offer accepted, and heard nothing for 3 weeks after. I kept chasing the estate agents who said they couldn't get hold of the vendor. I went round to the vendor and they had in fact spoken multiple times, and turned out the vendor was unsure if he actually wanted to sell! Would have been nice to have been told the truth

Asked for an evaluation as i am selling a flat for my brother who has MS and can no longer do such things. Dominic arrived and offered nothing constructive at all, asked what I was looking for and shut me down flat, offered his hand and walked out. I thought it was the estate agent who was supposed to be helpful. This company certainly aren't. I def cannot recommend them. Just awful.

Fully managed property management with streets is as bad as ever. They are expensive but no quality and no response from property manager(most of the time).

Not good at all.

Street ahead are one of the worst Property Management companies for tenants I have ever come across .They will Breach the tenancy agreement when they see fit or can not comply with it but do not admit to it. My advise if you are thinking of renting a property from these people is DONT !! they will rip you off given half a chance !! It's a negative star from us. One of the worst agents to deal with. They definitely take advantage if you show interest in a property through them and make you beg for it. I had an extremely bad experience With them.Also there seems to be racism in their dealings. A thorough analysis needs to be done in such cases as they are not transparent on the deals. This message definitely needs to go to their top bosses.

Worst experience ever. From day one of me making an offer on a flat to rent and paying the holding fee, it was nothing but hassle. They obviously don't communicate within their team as I would receive phone calls from 3 different people, telling me different things. The referencing and credit check were complete within 2 days - I received a call from the company running the checks telling me everything was perfect and we were good to go. However Streets Ahead were telling me otherwise. On the day we were due to move into the flat, we received a phone call. This is while we were driving on the motorway to Brighton to collect my boyfriend's stuff. Telling us that we wouldn't be able to move into the flat today because it hadn't been cleaned... We were later told that it was because the tenants hadn't moved out. So many lies and confusion. The next day they said we could move in - we turned up and the flat was filthy and still hadn't been cleaned. They said we would not be able to move in until around 10pm that night. All this drama left a bad taste and we withdrew from the deal. WORST AGENCY EVER. They completely messed up what was meant to be a fun time for my boyfriend and I.

I was trying to rent a studio flat in city house from this company. I gave them all needed documents and all was fine and I paid the holding deposit as well. I didn't know what is going on because no one contacted me. I was traying to call them about for one week, but no one answered. She called me one day before and she told me that I am to young and I am not gonna get that studio. That was unprofessional and I do not recommend this lady at all. Thank you to make me almost homeless.

Everyday I have to hear from my mum all the rubbish this estate agents cause her. They lost her the last Tennant's from their inability to actually manage the property. I'm fed up. UPDATE: I am absolutely disgusted by their so called "customer service". The disgusting language I have heard them to use while on the phone to my mother is jaw dropping. I think they forget who the customer is. If you want a less stressful experience in dealing with property, avoid this estate agents at all costs. I would give minus stars if I could.

Called twice this week and both times hung up on because they could not understand me

Rude and unprofessional staff. Spend more time listening to their voiceover saying that they are the 'best small estate agents', and getting passed around to multiple staff than actually receiving any service. Staff come across as rude and untrustworthy.