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Martin & Co Crystal Palace

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Thank you Giuseppe, hope you are enjoying your new home.

5.00 /5

Really helpful and responsive estate agents. The whole buying process was very smooth thanks to their great team.

Reply from agent

Thank you Alex for the review, hope you are loving your new home.

5.00 /5

Martin and Co managed the flat we rented. They were very professional and helpful throughout our time at the flat.

Reply from agent

Thank you for your review Rowina, pleased you appreciated the service we provided.

5.00 /5

By far the best estate agents we have ever dealt with! Very responsive, professional and helpful. Thanks to Michael, James and the rest of the team for a really fantastic service - highly recommend.

Reply from agent

Thank you Emma for your review, it was a great team effort from all parties!

5.00 /5

My partner and I moved from Crystal Palace to Helensburgh in Scotland in 2014. Having had a lot of negative experiences with other estate agents on "the triangle" we were extremely nervous about how this new relationship would work out and I vowed to give it some time before writing a review which would bare all about our experience. James and the gang provide the best service you can imagine from an estate agent. I know that "best service from an estate agent" is not exactly a great compliment when it comes to the quality of service from the industry as a whole (I'm sorry to say this, but in my experience it is entirely appropriate) and that is exactly why I have used the words "you can imagine" in my statement above. I genuinely cannot imagine, even in a made-up world, getting better service than that which the team at Martin & Co Crystal Palace provides. They go above-and-beyond in every way. No longer am I nervous when there's an issue with the flat - the team will personally see to it that an mitigating options are tried before they book in a professional. No more unnecessary fees/bills for a boiler which just needed to be turned off and back on again! As mentioned, the service is incredible. The team is always quick to respond to queries and will bend over backwards if they can help. I have to mention a particular scenario which also highlights how the team cares for its tenants just as much as for the landlords who employ them (this was an important factor for us). We had some new tenants move in and, after a year or so, having already renewed their original lease, sadly their relationship had run its course. The team here contacted me and explained the situation asking if we would agree to them ending their tenancy early. I feel most agents wouldn't even entertain contacting the landlord about something like this due to signed contracts. Even though this was during the first COVID lockdown, we immediately agreed due to the circumstances discussed. The team were able to find us a new tenant immediately (again, during lockdown) and the transition was absolutely seamless. Even though we were located so far away, everything was handled completely stress-free for us. If you are in Crystal Palace or surrounding areas you absolutely must employ Martin & Co. They literally are top-tier in every sense. If you are not based near by, you should do what you can to persuade them to take your property on to their books. They really are that good.

Reply from agent

That's one of or the nicest review we have ever had. So thoughtful and generous of you to take the time to say such pleasant things. Glad you have appreciated our service over the years.

5.00 /5

Martin & Co were lovely to deal with when using their services to find a tenant. Helpful, communicative and efficient throughout, I would recommend them without hesitation.

Reply from agent

Thank you Rosalind for your review, we hope it is a long and quiet tenancy.

5.00 /5

Friendly and professional. Very helpful, quick to follow up any queries

Reply from agent

Thank you for your review Alison, it was our pleasure to help your family with the sale.

5.00 /5

Had a really great experience with Martin & Co. They helped us when buying our first property. They chased the vendor's solicitors whenever we needed it and pushed the process along. They also recommended great local tradespeople to help us renovate the flat. friendly, prompt and professional - highly recommend.

Reply from agent

Thank you Chloe, hope you are loving your superb new home.

5.00 /5

Great service. We bought our house through Martin & Co. Michael and James were always contactable, answered all our queries and ensure the house purchase went through.

Reply from agent

Thank you Ross, glad we got over the line despite a few hurdles!

5.00 /5

Have recently used Martins as the sales agent for a property they have managed the last 6 years. They are a professional company that I would have no hesitation in recommending.

Reply from agent

Thank you Sean, you were always a pleasure to deal with.

Contact details
Sales Phone:

020 8771 9990

Opening hours

Unknown

Address

70 Church Rd, Upper Norwood, Crystal Palace, London, SE19 2EZ, UK, SE19

We specialise in sales, lettings and property management in Crystal Palace, Sydenham, Penge and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Directors James Gough and Lucy Hopkins opened Martin & Co Crystal Palace in 2011. Passionate about property and having lived in the area for 10 years, both have expert on-the-ground knowledge and provide exceptional customer service to local residents. Located in South London, Crystal Palace benefits from a village feel whilst being an integral part of the Capital, with wonderful parks and open spaces, and is ideal for both families and professionals. Our team Martin & Co Crystal Palace makes letting or buying your property as stress-free as possible. If you have a property to let or are looking for an investment in or around Crystal Palace, please do get in touch with a member of the team. For all property enquiries or to arrange a valuation, please call Martin & Co Crystal Palace on 0208 7719990

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