Took me 10 calls to get through to someone. When I did start to speak to someone they placed me on hold without telling me and then just left me there for 10 mins and showed no sign of caring to pick up the phone and talk to me. Tried to call back a few times and another 5 calls later I finally got through to someone who managed to send me an application form.

My recent experiance moving to a flat with Martin and Co has been a breeze. The staff have been so helpful getting me in somewhere and continue to be a help with any issues I have with the property. Thank you again to everyone at Martin and Co Derby!

They are responsive, nice and helpful. They seem a little disorganized at times (wrong dates in communication, forgetting to update me after a request, and such small things), but generally I would gladly work with them again. EDIT: They completely unfairly didn't return part of my deposit.

Friendly

very poor service and high fees. A month after checking out and still not received deposit back.....UPDATE: we have now had notification that our deposit has been agreed by the agent after requesting shortly after we moved out on 6th February. After considering what happened we feel that this was a joint delay between Agent and Landlord so I have amended my review accordingly.

Review has been written in photo attachments - too long to write here.