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Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Professional Properties just hate benefit claimants. Demanded a difficult credit report from the tenant. It wasn't enough to have my credit report and my ID as guarantor for the tenant. In answer to Professional Properties' reply below, the free credit report was not easy for my friend to obtain, for whatever reason. they just put every possible obstacle in his way just because he is a benefit claimant, despite him having no outstanding CCJs. If you give him a tenancy at Alkmund Court as requested, then I shall give you a better review. In the meantime, my review stands.

Reply from agent

Hello John. Our email to every applicant applying for a property advises to obtain a FREE credit report from either Credit Karma or Totally Money, both of which give us everything we need at application stage. If an applicant uses a different supplier, then that is against our advice. We didn’t ‘demand’ any report that has to be paid for at all. Your review is factually incorrect and therefore should be removed.

1.00 /5

One of the worst letting agents we have used as a landlord in 14 years; didn't obtain a guarantor or forwarding address and now tenant has left in arrears. No remorse from Professional, just said 'We wish you the best of luck in recovering the balance owed to you' !

Reply from agent

Many thanks Nick. Our team love it when they get a mention - we don't hear the last of it!!!

1.00 /5

No coordination between employees within the organization

1.00 /5

They let their customers struggle with landlords

1.00 /5

Every employee works on an isolated island from the rest of fellow employees.

1.00 /5

Poor ethics and customer service. False information in move in documents 🥺👎 …

1.00 /5

Customer service is NEVER aligned with common good practices.

1.00 /5

They never intend to help their customers, rather than collecting money from them.

1.00 /5

Customer service is never good. Incorrect information about utilities. 😒😒 …

1.00 /5

Customer service is NEVER aligned with common good practices. Khraaaaaa

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available