We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Professional Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Terrible company Where do we start. Firstly for all prospective landlords if you are thinking of using this company avoid like the plague. We have had a property which has been managed by this company for over a year now. Very eager at the start to take our business however once onboard the standards of information, communication went to zero. They are quick to take your money but when things go wrong they turn a blind eye. The last tenant left over 6 weeks ago and after the promise that a final inspection had been completed we are still awaiting the final report. Over the six week period we have left countless messages for James Cope to call us back and to this day we are still waiting. The house has been left in a utter state it will cost thousands to repair and bring back to normal living standards. This company is a rip off and we shall personally be taking this further. Also a point to note. The house is owned by my mother who is 68, they've treated her badly every step of the way. We feel that shes been taken advantage of.........Scammers not a professional company as they make out.

Reply from agent

Hello Lmx Kian. If you update your review to tell us your mothers name (as she will in our records as the landlord of the property) and property address then we can reply accordingly based upon our records. I can also then trace the 6 calls you made into our office as all our calls are recorded. Your name is not recognised by any of our team and you are not in our database. Please do take this further, as you suggest you will, then at least we will find out who, where and what you are referring to. Thanks

1.00 /5

Forget about getting your deposit back even if you clean the property to the state it was before you moved in, they will still find a way to scam you out of your deposit. This is not very professionalNegativeProfessionalism

Reply from agent

Hi Mr Balogun. So you give a 1 star review and accuse us of 'scamming' you out of your deposit ( I won't put any figures in this reply apart from stating it was 11% of your deposit that was withheld for cleaning and not all of it as you insinuate in your review). I received the email from Google advising me of your review at 12:28pm - exactly 2 hours 8 minutes after you sent an email to our team advising that you agree with the deductions and I also note that you have already been on the DPS website to instigate your deposit return. A totally undeserved 1 star review.

1.00 /5
Reply from agent

According to our database, you have never dealt with our business so why the 1 star review?

1.00 /5
Reply from agent

A one star review with no explanation? Your name doesn't appear anywhere within our system so why?

1.00 /5
Reply from agent

What a pointless review... at least tell us why?

1.00 /5

Should be called unprofessional properties as they i have no professional qualities about them. DO NOT have any dealings with this service provider.

Reply from agent

Usually the sign of a bogus review... no specific detail and no real name... unless you are the Mr. Sum who ran off with the oven at the end of the tenancy and complained when he didn't get his deposit back.

Contact details
Opening hours

Unknown

Address

Canterbury House, Stephensons Way, Derby, DE21 6LY , UK, DE21

Helping Landlords and Tenants Since 1999 Professional Properties has been matching tenants with their ideal properties since 1999, and is one of the largest independent letting agents in the local area. Our team have a combined 80 years of lettings and property management experience. As well as offering bespoke lettings and property management services, we also sell current investment properties to investors who are either looking to buy their first buy-to-let property or are expanding or refreshing a current property portfolio.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available