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JW Wood - Durham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have just purchased a house through JW Wood and from start the finish they have kept us informed and updated. Gill rang every week as promised and really helped us with the process of buying our first home - she is a credit to the business. I’d recommend anyone to use JW Wood’s.

Reply from agent

Dear Beth. Great news on your first purchase, it’s such an exciting time. Delighted to hear of you great experience with J W Wood. We firmly believe in delivering a comprehensive service right thought the whole sales process. Gill and the aftersales team do an outstanding job and will be encouraged by your kind words. Hope you enjoy life in your new home. Take care

5.00 /5

Despite the communication difficulties of ourselves (the vendors) being based on the opposite side of the world in New Zealand, Ann Stobbart and her team at JW Wood in Durham have delivered an efficient and professional service with a time to sale of less than a week. We are very pleased and highly recommend their services. Thank you.PositiveResponsiveness, Professionalism

Reply from agent

Dear Dr Dunstone – communication is an integral part of our business and this can sometimes be difficult with clients living abroad. I’m delighted we have managed to agree a sale for you in less than a week. Our after sales team will now manage the process to exchange and completion.

5.00 /5

Fantastic service all the way from viewing through to offer acceptance. Sarah, who showed us around the property, was friendly and able to answer all questions without hesitation. No second guessing, just clear, professional answers and advice without any of the fluff we’ve experience from some other estate agents. Helen, who handled our bid, was equally as friendly, responsive and helpful when the time came for us to place our bid. It can be an anxious time waiting to hear back from a seller, but Helen was proactive and kept us informed all the way through. Could not recommend them enough :)PositiveResponsiveness, Professionalism

Reply from agent

Dear Sam, delighted to see you have received excellent service from us and in particular from Sarah and Helen who are both very experienced members of our Durham team. We believe that knowledge and communication are an integral part of our business so always encouraging to see we have delivered

5.00 /5

Fantastic service throughout the entire sale process - from valuation, marketing, viewings, sale agreement, and everything else through to completion. Would have no hesitation recommending them to anyone, and should the need arise I would definitely use them again. Special mention to Jonathan Wheeler, Helen Milner, and Samantha Galbraith - super professional, high quality, and a pleasure to deal with - good people. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Many thanks from everyone at our Durham office.

5.00 /5

From our initial meeting with Jonathan the service from the JW Woods team has been excellent. Elaine and Ann have given us honest and sound advice and worked hard to promote the sale of our property. I would definitely recommend JW Woods.

Reply from agent

Dear Kathryn – many thanks for your 5* review and kind comments. Sound professional advise is essential when we have a situation where we receive multiple offers. We have a very experienced team so I’m delighted to hear you have had excellent service

5.00 /5

Great service from start to finish with J W Wood in selling my flat. Geoff Graham was friendly and professional and provided good advice on putting the flat on the market. Communication was really good, Helen Milner was always polite and professional when contacting me regarding viewings. Ann Stobbart handled the sale and provided regular updates throughout and communicated well with both sides for a smooth sale. Thanks everyonePositiveResponsiveness, Professionalism

Reply from agent

We cant ask for anymore than a smooth sale and its great to hear that you had a good experience with our Durham team.

5.00 /5

We were recently helped by Ann at the Durham office to make an offer on a new family home. Ann was great. She was really responsive and clear in what she needed from us to submit an offer. She also saved us time by helping signpost us to other services, such as solicitors. Would 100% recommend.PositiveResponsiveness, Professionalism

Reply from agent

Dear Adam – thank you for taking the time to provide a fantastic 5* review. Ann will be encouraged by your kind comments. Our aftersales team will now assist in seeing the sale through to completion

5.00 /5

I am in the process of selling my property and purchasing another property - both through Woods Estate Agents. I have spoken to and dealt with most of the office staff who are always polite, professional and responsive, keeping you up to date with progress and offering sound and thoughtful advice. All of the staff are excellent, well trained, articulate and good negotiators and I would recommend them to anyone thinking of entering the house selling or purchasing market. Thanks ladies - you have been amazing!

Reply from agent

Dear Sue- what a fantastic review, many thanks. The whole team will be encouraged by your comments. Your sale will now be dealt with by our aftersales team who will see things through to a satisfactory conclusion.

5.00 /5

It has been a pleasure to work with JW Wood over the past 4 months in relation to our property sale. From start to finish they have been excellent across the board. Lindsay in valuations, Ann in Sales, and Gill in after sales whom we have primarily worked with are top notch. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Selling a home is certainly not an overnight job and it takes time, effort and teamwork. All of our team are very pleased that you were happy with our service.

5.00 /5

J W Wood Estate Agents Durham - have a great team, from my initial encounters with Geoff and Jonathan, through to the sale being handled by Ann and Liam. The team are highly experienced, very organised and provide you with honest answers (as a lot of other estate agents over promise and under deliverer). The team at J W Wood work extremely hard to get your property sold. In my experience, J W Wood handled the process from offer to completion extremely well. A huge thank you to Ann Stobbart, who managed my sale from start to finish and provided me with more frequent updates on the sale - than my acting solicitor did. Ann is a real asset at J W Wood Estate Agents Durham. Directors take note. Thank you again.

Reply from agent

Dear David – many thanks for providing an excellent review, your kind comments are much appreciated. As a client who experienced trying to sell through another agent and then transferring to J W Wood you are well placed to comment that all agents are not the same.

Contact details
Sales Phone:

0191 3869921

Sales Email:

durham@jww.co.uk

Lettings Phone:

0191 3830184

Lettings Email:

lettings@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

7 Old Elvet, Durham, DH1 3HL, UK, DH1

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Durham.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Royal Institution of Chartered Surveyors
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available