Woods have recently sold my property and handled the purchase of my new one. Really happy with the service from everyone at Woods from start to finish. Always personalised and personable. Gillian, who managed the sale and purchase processes through, was an absolute star. Kept me informed and re-assured every step of the way. Excellent customer service.

Excellent support from JW Woods in selling my Mum's house. They went the extra mile to make things easy for us. Professional and courteous at all times along with empathy to understand the situation. Special thanks to Eileen, Amanda and Jonathan

The valuer arrived on time and he had already prepared a comprehensive dossier on the housing market in our locality. We discussed the proposed sale in a friendly and open manner and came to a valuation which was both realistic and acceptable to us. We agreed a marketing strategy and all costs were clearly and accurately explained. Photographs of the house were taken immediately. The valuer promptly emailed us the contract and the forms that we needed to complete and sign. He responded very quickly to our emails regarding this early process. The house was assessed for an Energy Performance Certificate within the timelines agreed and the house was then promptly advertised on Rightmove. We were notified of the name of the member of staff who would be particularly handling the sale although all of the staff took an interest in the sale and were available to assist me whenever i contacted the office by telephone. They responded promptly to all email communication. Within only a few days there were viewings arranged indicating to me that the house had been advertised at an attractive price to potential buyers. I was provided with the time and dates and names of all the viewers (both the ones that I was supervising and the ones that I was not). I supervised some of the viewings and JW Wood supervised the others. JW Wood always secured the house after they conducted any viewing and the house was always left in a clean condition. When offers were received we were advised of the amount offered and the immediate prospects of the intending buyer being able to proceed to completion. We were given time to consider the offers and were able to discuss market conditions and review our marketing strategy. Once we had received a number of offers within the time that we had chosen to allow for offers, we were satisfied that the highest bidder both met our expectations in relation to the price offered and the realistic prospect that they were able to complete the purchase within a reasonable time. We agreed a sale. I was then regularly updated with progress reports by both telephone and email. Throughout the process I was pleased with the professional and friendly communication that I had with every member of JW Wood staff that I spoke with. They gave me their information and advice and listened to my opinion and my requirements. The communication was helpful. I was able to decide what I wanted to do at every stage. The sale was completed in just over 4 months from the initial valuation meeting. I was satisfied with the number of viewings arranged and pleased to have been introduced to a reliable buyer who could proceed promptly. I have no hesitation in recommending JW Wood of Durham based on the service that I received.

Our total experience with the team at JWWoods has been very professional and the staff are extremely friendly and efficient. They successfully sold our house(subject to contract) within 4 weeks of putting it onto the market. We would have no hesitation in recommending them to others and would certainly use them again. A big thank you from us!

JW Wood we’re extremely helpful and responsive in helping us with finding our first home. We dealt a lot with Ashley Barnes who was always really friendly, professional and made us feel instantly at ease when progressing with our house purchase. Definitely would recommend to anyone looking to buy or sell, particularly if you are a first time buyer.PositiveResponsiveness, Quality, Professionalism

Right from the beginning Lindsay was really positive about selling our home quickly and the house was marketed without delay. The whole team worked hard keeping up with the demand to view the property. We were completely overwhelmed with the response. The communication was first class. Our property sold within a week. Can't ask for better than that. Thanks for all your hard work girls. Much appreciated. I would definitely recommend this agent to market your property if you are looking for professionalism.PositiveResponsiveness

Highly recommend JW Wood estate agents in Durham after using their services on both the seller and purchaser sides. Both professional and friendly and great understanding of the local market. Special thanks to Sarah Graham and Elaine Anderson for their support and guidance.

I’ve recently looked to buy a house some who were with JW Wood. I found all the staff very friendly and extremely professional. Their efficiency has allowed the purchase of my house to be without stress due to the effective communication. I would highly recommend this estate agent in either purchasing or selling every timePositiveResponsiveness, Professionalism, Value

There are many new names appearing on property sale boards these days , no doubt all of these new agents offering to arrange a quick sale of your property at a low cost. Personally I prefer a firm that's stood the test of time with a familiar name and a fine professional reputation , that's why we chose J W Wood to market our property. And it proved to be the right choice - carefully taken photo's combined with well worded descriptions gave the house good exposure and after a few viewings by potential purchasers an acceptable offer was made. Ann Stobart and her colleagues then kept a reassuring eye on the legal process leading to exchange of contracts and eventual sale. They say moving home is one of the most stressful experiences - all I can say is it's much less so if you have J W Wood looking after you , they've been doing just that for years !PositiveProfessionalism

JW Wood have provided a great sales service. Ann Stobbart has been great - very professional and helpful.PositiveResponsiveness, Professionalism