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Harris & Co Estate Agents

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Harris & Co Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

2.00 /5

Very professional but would not recommend.

review by emma winchester

Reply from agent

Hi Emma, Firstly we would like to say thank you for your review and the positive comment of 'Very Professional'. I have seen you have viewed several properties with ourselves which you did leave feedback and from the feedback, possibly putting an application forward. I would like to know further, why you would not recommend us? Is it something we did? We hope this is not the case. Kind Regards,

1.00 /5

They took my money for 1 night on 2nd August, nevertheless they let the same accomodation to other customers and left us in the street. Can't wait to be refunded.

review by paola marangi

Reply from agent

Hi Paola, Thank you for reaching out to us, and we’re very sorry to hear about the difficulties you’ve encountered. After thoroughly investigating the situation, we can confirm that we had no involvement in processing the booking or handling any payments related to it. As we were not involved in any aspect of this booking, we strongly recommend contacting Booking.com directly, as they will be able to assist you with obtaining a refund and resolving the issue. Since we had no role in this situation, we believe it’s not accurate or fair to leave a review for a service we did not provide. We completely understand your frustration and do apologise for the inconvenience you’ve faced. If there’s anything else we can do to assist, please don’t hesitate to reach out. Best regards, Harris & Co

1.00 /5

Doesn't get things done and doesn't care who they get for tenants. No consideration for other people around ther properties

review by bob jackson

Reply from agent

Hi Bob, We appreciate you taking the time to share your feedback. We regret that you had a negative experience, and we apologise for any inconvenience caused. However, we would like to clarify that we conduct thorough tenant screenings to ensure the best fit for our properties. While we strive to provide a harmonious living environment for all residents, we cannot control every aspect of tenant behavior once they move in. If you could provide more information regarding the specific situation or address, we would be more than willing to look into it further and guide you down the correct legal paths. Your satisfaction is important to us, and we are committed to addressing any concerns you may have. Kind regards, Harris & Co

1.00 /5

Staff cannot comunicate properly. I rent a property with Harris and Co, and have lived here since November 2022. I have a 2 year old son and a newborn, and despite multiple reports of problems with my boiler, I am now left without heating. There always seems to be issues with the engineers that come to look at the issue. With one not even having knowledge of a new part being ordered. I pay almost £700 rent on the property. Have never once payed it late. I'm a great Tenant. I have now been without hot water or heating for a week. With a newborn baby and another child under three. Every time I try and complain, I am told it's not their fault. Furious.

review by Chloeann foster

Reply from agent

Hi Chloe, We have done everything with could in this matter, i can totally understand your frustration. We have offered you heaters in the situation and have also spoken to the plumber multiple times on your behalf. Unfortunately, the part hasn't arrived at the merchants, which was ordered on the day the plumber turned up at the property. As you are aware, these things are out of our control. We always endeavour to get essential jobs resolved as soon as possible, particularly someone in your circumstances, but as said previously, we are in the hands of the supplier. We will keep you informed as soon as we are aware. Kind Regards Harris & Co

1.00 /5

The most awful waste of time and money listening to the lies of the estate agent Joe. I had an offer accpeted on a property advertised and confirmed as 3 self contained flats with an EPC rating of D, fully occupied. After spending nearly £1k for a survey I found out there were 2 self contained flats with a bedsit corridor share in the middle, the EPC rating was E and F (unlettable) and the ground floor flat was unoccupied. This property had been on the market for more than 6 months.. there was no way that the agent didn't know this. After emailing these problems I received no reply and the property was put back on the market with the same lies advertised. Disgraceful. Should be taken to the Ombudsmen but can't be bothered to waste my time...

review by Jamie Andrews

Reply from agent

Dear Jamie, Firstly, thank you for leaving a review although it is negative, I am more than happy to discuss this with you as there are a lot of things that you have put in this review that are incorrect. I feel disappointed to receive a 1start review after all the time and effect I have spent on dealing with this. Kind Regards Joe Todd

1.00 /5

review by Gail Salthouse

Reply from agent

Hi Gail, Firstly sorry that you have reviewed us at 1 star, Without feedback we cannot improve our service so any feedback would be appreciated. I have also looked through our database and cannot find a 'Gail Salthouse' so unsure how to contact yourself to discuss this matter. If you could email in to info@harrisandcoestates.co.uk, we can look into this further. Kind Regards, Harris & Co

1.00 /5

NO COMMUNICATION I can't believe I'm having to write another bad review about Harris and Co. We have been sat waiting for our landlord to inspect our house. The time given was 9-11. The landlord had not arrived by 11-45 so my husband phoned to see how long they would be. A member of staff informed my husband that he had left the office and was on the way. Landlord had still not arrived by 1pm. So, because we had other things to do apart from sitting waiting for the landlord my husband phoned again. Only to be told that their was an emergency and the landlord could not do the inspection. I know emergencies happen, but why couldn't the landlord or Harris and Co had the decency to phone us and let us know what was happening. We are fed up of the bad service from Harris and Co. I have told you before and I'll tell you again. YOU NEED TO KEEP YOUR CUSTOMERS INFORMED OF WHAT IS HAPPENING. I would give this company zero stars if I could.NegativeResponsiveness

review by Carol Peter

Reply from agent

Hi, Apologies, We try to keep all of our clients/customers as informed as possible. Unfortunately the landlord did have to deal with an emergency and you should've been informed straight away. We are always open to feedback and will continue to develop our communication skills. Kind Regards Harris & Co.

1.00 /5

review by Joshua Thornton (Hadgebury)

Reply from agent

Hi Joshua, I see you have given us a 1 star review but unsure of the reason. I cannot find any details of you under either Joshua Thornton or Hadgebury on any of our systems. Also, in the last 30 minutes you have reviewed 41 business all giving various rating. It is unfair if you aren't putting a reason for the low stars as they cannot see how to improve their service. please can you call the office on 01253 876515 or drop us an email on Info@harrisandcoonline.co.uk~ Thank you

1.00 /5

review by Joshua Thornton

Reply from agent

1.00 /5

Ignorant and discriminating

review by Jay Jay

Reply from agent

Hi Jay Jay, As you now have reviewed us on multi sources and even edited original post. Are you going to contact the office? As we have looked for a 'Jay Jay' on our system but cannot find anything. So clear don't want your real name used. Also, on other platforms you have said you don't want to live in 'Fishy Fleetwood' So we are slightly baffled as to why you would want to view a property in Fleetwood if this is the case. Either call the office on 01253 876515 or email in at info@harrisandcoonline.co.uk as these are very serious allegations you are making. Regards James

Contact details

Sales Phone:

01253 876515

Sales Email:

sales@harrisandcoestates.co.uk

Lettings Email:

info@harrisandcoestates.co.uk

Opening hours

Monday-Friday: 09:00 - 16:30 Saturday: 10:00 - 13:00

Address

18 Poulton Street, Fleetwood, Lancashire, FY7 6LP, North West, UK, FY7

About

Website:

https://www.harrisandcoestates.co.uk/

Welcome to Harris & Co Estate Agents We are Fleetwood’s longest established independent family-run award-winning estate agent, September’s eve in 1995. Since this date, we have adopted straight forward-thinking and focused on our clients giving you the best possible service we can deliver. Since opening the doors in 1995, we have worked to build a solid foundation on which we base our core values and principles. We have created close connections with businesses across the Fylde Coast providing our clients with the best possible resources. Having strong local knowledge has enabled us to secure the foundation for what has proved to be a successful business model. With over 100 years of combined experience and knowledge, we aim to give honest, open advice with the highest level of service. During the last 25 years, we have been presented several awards which show we always stand by our professionalism and maintain the highest standards. We have been awarded the GOLD WINNER of the British Property Awards multiple times. Also claiming GOLD in the regional property awards for Lancashire for customer service. We work closely with local councils to ensure we are supporting our community for those who need help the most. Here at Harris & Co, we understand that hard times can affect anyone, and we do all we can to help. Throughout the years we have invested in local sports teams and helped to support local charities. If you require more information about us, please call the office to speak to us on 01253 876515.

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