Hi Paul, Thank-you for your review! how do you think we could improve to make that a 5 star review? Kind Regards, Management

Hi Carole, Thank you for your review, Without feedback we cannot improve as a bussiness. I would be intrested to know why only the 4 Stars? Is there anything we can improve on?.

Hi Nikki, Thank you for your review. I have noticed you have given us 3 Stars. Do you have any feedback for us to improve our service? Kind Regards, Harris & Co

Hi Frank, Thank you for taking the time to submit your review. At times the office receives a high volume of calls, as well as people coming into the office. If we have customers in the office unfortunately we cannot get to the phones, we are currently looking at putting a messaging system into place which would help with this, I apologise you could not get through to us. With regards to the property for sale i would need some more information to look into this. Please can you email the office on Info@harrisandcoestates.co.uk so I can personally look into this and let you know what happened. Kind Regards, James

Hi Alison, Thank you for taking time to leave us a 3 star review. Please could you provide us with some feedback on how we could improve to make this 5 stars? Kind Regards, Management

Hi Suzanne, Thank you for taking your time to review the company . However we do feel this is very unfair on us. You had made a complaint on the 14th January at 14:32pm about a rental property in which we managed, in which a staff member explained the situation to yourself and how it would be dealt with. We have fully address the situation and given adequate time for the situation to be rectified by the current tenant. Unfortunately due to the nature of the case and the outcome of the situation We can not discuss this further at this time . However you are more than welcome to come and discuss this at the office with a cup of tea. Kind regards, The management

Hi Andy, Nothing wrong with our pictures on our walls is there? Why only 3 Stars? Should we put more up for you? Kind Regards, The Pictures

Hi Michael, Thank you for taking the time to leave a review. I have personally tried to call you recently to discuss this with you and left you several voicemails but not had a call back yet. I see your sister has also left us a review which I have replied to above having gone over all the communication logs and phone calls between everyone in involved which are recorded. I wanted to address the issues. Once a viewing was completed and feedback was acquired, we did contact yourself however as we couldn’t get through, we then contacted another one of your sisters to relay the message. Clearly this wasn’t passed on. As we have said on the review above ‘In regard to sale signs, we use an external company as most agents do, they put the boards up based on safety and visibility. If you felt this wasn’t acceptable, we would have come out and had a look as we always want to ensure our external companies that we work with are working to our standards’ Regarding, the misdescription of your property this was our mistake, and we hold our hands up, However, this was corrected before if not as soon as this went live. Unfortunately, due to the pandemic, people are working from home and communication on our part may have been misread, for this we do apologise. If you would like to talk further I am more than happy to discuss this over the phone or you are more than welcome to pop down to the office anytime. Kind regards, James

Hi Julie, Thank you for this really confusing review, would you be able elaborator on It for us? Kind Regards Management