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Martin & Co Folkestone

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

My sister was made to feel very uncomfortable when a very inappropriate comment was made to her during viewing of this property from a male estate agent. Do not go alone to viewings.

1.00 /5

Avoid if you want your deposit back. Unfairly took third of my deposit and the deposit protection scheme took their side! Collusion. Gave 1 star as the agent who showed me around was great but the rest cannot be trusted.

1.00 /5

Avoid like the PLAGUE. Overcharging and bullying of tenants. Renting out properties that shouldn’t legally be rented due to health concerns such as black mould and damp. Disregard to the well-being of their tenants and only show loyalty to the landlord. Still trying to charging check in and out fees and more despite the new Tenancy Act being passed as of June. I rarely write reviews but I sincerely hope someone sees this when enquiring about a property from this company. It is not worth it.

Reply from agent

Hi Annie, thanks for getting in touch. We endeavour to ensure issues like this never happen and work hard to be fully compliant at all times. Unfortunately we don’t seem to have you listed as a current or previous tenant so please reach out to us directly on 01303212797

1.00 /5

Avoid like the PLAGUE. Overcharging and bullying of tenants. Renting out properties that shouldn’t legally be rented due to health concerns such as black mould and damp. Disregard to the well-being of their tenants and only show loyalty to the landlord. Still trying to charging check in and out fees and more despite the new Tenancy Act being passed as of June. I rarely write reviews but I sincerely hope someone sees this when enquiring about a property from this company. It is not worth it.

Reply from agent

Hi Annie, thanks for getting in touch. We endeavour to ensure issues like this never happen and work hard to be fully compliant at all times. Unfortunately we don’t seem to have you listed as a current or previous tenant so please reach out to us directly on 01303212797

1.00 /5

Avoid like the PLAGUE. Overcharging and bullying of tenants. Renting out properties that shouldn’t legally be rented due to health concerns such as black mould and damp. Disregard to the well-being of their tenants and only show loyalty to the landlord. Still trying to charging check in and out fees and more despite the new Tenancy Act being passed as of June. I rarely write reviews but I sincerely hope someone sees this when enquiring about a property from this company. It is not worth it.

Reply from agent

Hi Annie, thanks for getting in touch. We endeavour to ensure issues like this never happen and work hard to be fully compliant at all times. Unfortunately we don’t seem to have you listed as a current or previous tenant so please reach out to us directly on 01303212797

1.00 /5
Reply from agent

Dear Hayley, thank you for your feedback; although you did not leave a review and have not brought any concerns to our attention, we can not assist you any further at this point. We believe that you may not be happy with the feedback we recently had to give you in how your tenancy is being conducted, but are unable to comment on this medium.

1.00 /5

Awfull staff (Richard) absolute joke. Always getting fobbed off when phoning to speak with someone saying they will phone you back and never get a reply. Overpriced unfair charges made with your deposit money without consulting you when you move out.

Reply from agent

Dear Louis, We are sorry that you have been finding it difficult to speak to a member of our team. I can see that at the time of your complaint several people were off, which made it more difficult to speak to a member of the team. We are now actively hiring additional staff. We are sorry that you find the charges overpriced; we can assure they are not. Your deposit has been registered with the DPS: our deposit proposal does highlight that any concerns you may have about the fairness of any proposed deduction can be brought to the attention to an independent case assessor with the DPS, who will then make a final and binding decision for all parties.

1.00 /5

Avoid like the plague...if I could give them a minus number instead of 1 star I would. Unprofessional dismissive liars for estate agents. Persistent failure to maintain the property my wife and i were in for 7 years to the point they used their failures to take our deposit. Rude arrogant people who look down on you. And when openly reviewed on Facebook they played dirty and get your account shut down by reporting it in such a way it cant be recovered. This company are Torie Britain personified. They shouldn't be allowed to operate.

1.00 /5

Avoid at all costs if you're renting . You will be well and truly done over at end of your tenancy

Contact details
Sales Phone:

01303 212797

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

130 Sandgate Road, Folkestone, Kent, CT20 2BW, South East, UK, CT20

About

Martin & Co are your local deal-makers when it is time for you to move. Whether you are selling or buying, renting or letting: Martin & Co are your trusted advisor, providing you with answers throughout the process. We use our leadership and experience to offer you a relaxed environment, because let’s be honest: moving house can be stressful at times. Our focus is to achieve the best outcome for you.

Our team

No team information available

onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available