Poor at getting jobs done.

To renew our lease we agreed a 2 month exit along with a list of jobs required to be done. The jobs were not completed or bodged and now unable to use our bedroom whilst the job that should of been completed is being carried out. Not a care seems to be given tbh

These people are so rude on the phone. I was a potential client and was met with unprofessional, cold behaviour. I really liked one of the advertised properties, but because of the horrible service I chose to look elsewhere. Hopefully, potential landlords will see this and choose to be with some other agents if they wish their property to let out in a timely manner.

These people are so rude on the phone. I was a potential client and was met with unprofessional, cold behaviour. I really liked one of the advertised properties, but because of the horrible service I chose to look elsewhere. Hopefully, potential landlords will see this and choose to be with some other agents if they wish their property to let out in a timely manner.NegativeResponsiveness, Quality, Professionalism, Value

Avoid if you want your deposit back. Unfairly took third of my deposit and the deposit protection scheme took their side! Collusion. Gave 1 star as the agent who showed me around was great but the rest cannot be trusted. Edit Pathetic response from yoursleves just shows the unprofessional level you will stoop to. I complained few times about the toilet waste from upstairs flat overflowing into mine but you did nothing and now you're using that to personally attack me is ridiculous! Saying that there was bodily hair and small smudge of paintwork in the cupboard doesn't justify £225 to clean it, this is all comes under general maintenance. Even your own independent check out report said the flat was clean As for the the 'independent' adjudicator, they awarded you the deposit by default and not in agreement as their all important email went straight to junk mail which was asking to send the proof in via email rather than through the website. Their process is completely unclear IF ANYONE ELSE HAS HAD THEIR DEPOSIT TAKEN UNFAIRLY, I AM IN PROCESS OF TAKING A GROUP ACTION AGAINT THE DPS AND MARTIN AND CO

Avoid if you want your deposit back. Unfairly took third of my deposit and the deposit protection scheme took their side! Collusion. Gave 1 star as the agent who showed me around was great but the rest cannot be trusted. Edit Pathetic response from yoursleves just shows the unprofessional level you will stoop to. I complained few times about the toilet waste from upstairs flat overflowing into mine but you did nothing and now you're using that to personally attack me is ridiculous! Saying that there was bodily hair and small smudge of paintwork in the cupboard doesn't justify £225 to clean it, this is all comes under general maintenance. Even your own independent check out report said the flat was clean As for the the 'independent' adjudicator, they awarded you the deposit by default and not in agreement as their all important email went straight to junk mail which was asking to send the proof in via email rather than through the website. Their process is completely unclear IF ANYONE ELSE HAS HAD THEIR DEPOSIT TAKEN UNFAIRLY, I AM IN PROCESS OF TAKING A GROUP ACTION AGAINT THE DPS AND MARTIN AND CO

They do not reply to you. They also tell fibs about property being available. If they decide they don't like you they lie and say a property isn't available but it is.