Really helpful and friendly staff made the whole process as stress free as possible.

There are two members of staff that stood out to us the most these were Eliza and Lucy. Elize is really helpful and friendly and will go out of her way to help out, Lucy is approachable if there is any issue with property

I have been a tenant of Belvoir for 5 years. I have also been a tenant of 4 other letting agents over the last 14 years, I have nothing but angst for previous letting agents after failings and general misconduct during tenancy and at the completion of tenancy. I have found Belvoir to be refreshing and that Eliza in particular has been a breath of fresh air in her approach. If there is ever a fault or a need to get in touch Belvoir are always quick to act and has the interest of me as a tenant and my landlord which makes a change. I would 100% recommend Belvoir, I don’t really have any disadvantages of working with them, it is a difficult position for a letting agent to be the “middle men” but like I said working with others Belvoir without doubt come out top to the other main name letting agents in Gloucester I have worked with. With regards to their tenant fees they seem pretty average with the market so no complaints they do seem high for credit checks and so on but at the end of the day it’s how letting agents create an income stream so it’s understandable. All in all I’m happy that I’m a tenant, I have not departed the property but I have faith that they will not try to fleece me at this point based on the service I have received so far.

Very helpful staff..

She was amazing at the start and friendly but as time went on wasn’t very helpful with the process, sided more with the seller than the buyer and we had a mutual agreement on email and only stuck to one of the agreement, I would be careful to go with this company.

I do not recommend Belvoir Estate Agents in Gloucester as they give conflicting advice. I called one of their agents for a house valuation and they gave me a certain figure and when my solicitor requested the valuation they gave them a different figure...a whopping 50K difference!!! Hello....house prices have gone up not down. Stephanie told my solicitor that i was given  an online valuation as no one visited my property for a real live valuation. I queried this with  Stephanie and told her that this is incorrect as I did have an Anthony come and view my property and gave me a real live valuation figure. If she had done her job properly and investigated this deeper and further she would have known this. I will never recommend this estate agent to anyone. 28.11.24 In response to the below i did not shout abuse to your team member. I merely expressed that I am not stupid to give a valuation to my solicitor based on an online figure which your team member relayed this information. My solicitor was not told that Anthony had visited the property.

Honestly, I have read the review of the Belvoir then only contacted them for the property. I have viewed the property and filled the application form. When i took follow up, one of the member said on the phone call that they have sent my application to the landlord, and when i called it back after 5 hours, person who showed me the property she said property is gone to another person and said she didn't receive my application/*interest* at all. As far as I know she was well much aware about how much I was interested. Then why at the first place belvoir mentioned about the application has been sent to landlord, if they haven't received my detail. Its their job to get the detail for the person who was ready to book property at the same time. Worst worst time i have ever had with the Belvoir !!!!! They have made partial choice just because I was an international.

Put our house on the market with a different agent, received 2 letters from Belvoir practically begging us to change agents to them. It comes across very desperate and not a good look.

Very slow to respond, even slower if you need repairs. Left without working washer/dryer for weeks and similar for light fittings not working. Staff were rude and would never use this service again.