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Robinson Michael & Jackson - Gravesend

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Amazing team and brilliant job. Very professional, great communication and support. I’m very pleased and grateful for my sale and purchase journey. Definitely recommend, this is my second time using them as my agents! Biggest thank you to all the team !

5.00 /5

Robinson Michael &Jackson were excellent they got a huge amount of people to view the property and sold it quickly every member of staff was helpful and friendly every question and query we had was dealt with quickly and efficiently I would recommend this company to anyone infact I recommend them to my sister in law and they sold her property in the first week Bryan Leach

Reply from agent

Thank you so much for your kind words, Bryan. We’re delighted to hear that you had such a positive experience with Robinson Michael & Jackson. It’s fantastic that our team was able to generate significant interest in your property and secure a quick sale. We’re also thrilled to hear that every member of our staff was helpful, friendly, and efficient in addressing your queries. Your recommendation means the world to us, and we’re so glad to have been able to assist your sister-in-law in selling her property so swiftly as well! Thank you for your trust and for spreading the word about our services. If there’s ever anything we can help with in the future, don’t hesitate to get in touch. Lily and The Gravesend Team

5.00 /5

Went through Robinson Michael & Jackson at the Gravesend branch to sell my parents property following their passing. Andy and the team showed from the start compassion and understanding, knowing the difficulties of selling your family home of over 69 years. Never having had to go through this, the team, in particular Jo, Tammy, Nicola, Ryan and of course Andy, explained the process with Probate involved. Apart from a few hiccups along the way, no fault of RMJ, they kept in regular contact and updates of how the sale was progressing. They are very professional and efficient in what they do. Happily recommend and will use them again when need arises without hesitation.

Reply from agent

Thank you for sharing your heartfelt experience with Robinson Michael & Jackson at our Gravesend branch. We are truly sorry for your loss and deeply appreciate the trust you placed in us to guide you through such a challenging time. It means so much to hear that Andy and the team, including Jo, Tammy, Nicola, and Ryan, were able to offer compassion, understanding, and clear guidance throughout the process, especially with the complexities involved in a Probate sale. While we always strive to make the journey as smooth as possible, we’re grateful for your patience and understanding when unexpected hiccups arose. Your kind words about our professionalism and efficiency are incredibly encouraging, and it’s wonderful to know you’d recommend our services and consider us again in the future. Thank you for allowing us to assist with such an important transition, and please don’t hesitate to reach out if we can ever be of help again. Lily and The Gravesend Team

5.00 /5

Can't speak highly enough of the team at Robinson Jackson Gravesend. The guys were exceptionally professional with the rental of my property and found me a fantastic tenant. Will be definitely be using them again in the future! Special mention to Ellie, Libby, Ella and Simon, all were fantastic!

Reply from agent

Thank you for your comments Joe, means a lot to us! You were a pleasure to work with, wishing you all the best in your new home - The Lettings Team

5.00 /5

Went through Robinson Michael & Jackson at the Gravesend brnach to purchase our first home. Though the process took a while to get over the line, our interactions with Jo, Ben, Nicola, Ryan and all other staffs at this branch has been exceptional to day the least. They are very professional and efficient in what they do. There communication is second to none, you never have to worry about missing anything because if you do, someone from the team will be getting in touch with you sooner ragher than later to make sure you are well informed. All in all, amazing service and I will definitely be recommending them to all my friends and family looking to purchase a property.

Reply from agent

Thank so much for your review and we are so happy you have been pleased with our service and will recommend us to others. We hope you love your new home. All the team at RMJ Gravesend

5.00 /5

As a returning client to Robinson Jackson we knew that our experience would be professional and well handled from our initial meeting for valuation with Andy right through to completion on the sale of our property and purchasing the property we wanted to move to. The whole team Lily, Mariya, Ryan, Nicola, Tammy & Jo were always courteous, professional, kept us informed each step, managed any niggles that came up and finally handing over to us the keys to our new home on moving day! Would highly recommend their services to family & friends.

Reply from agent

Thank you so much for taking the time to share your positive experience with Robinson Jackson. It’s always a pleasure to welcome back returning clients like yourself, and we’re thrilled to hear that Andy and the entire team, including Lily, Mariya, Ryan, Nicola, Tammy, and Jo, were able to provide you with the courteous, professional, and attentive service you deserved throughout the process. Your kind words about our team’s efforts and your recommendation mean a great deal to us. We’re delighted to have been a part of your journey to your new home and hope it brings you happiness for many years to come. If there’s ever anything we can assist with in the future, don’t hesitate to reach out. Thank you again for trusting us with your property needs! Lily and The Gravesend Team

5.00 /5

I'd like to share my experience with Robinson Michel&Jackson selling my property. At the beginning I had a meeting with Lily and understood all about my selling process and fees.(no hidden fees what so ever). Jo was really helpful through out my Exchange and completion. she chased up my solicitors and updated me every week and speed up the process. thank her :) Very friendly team and responsible. My only mistake was chosen online solicitor instead of get recommended solicitors from Robinson Michel&Jackson. (as I was on chain I lost quite long time because they were slow on procedure). I Highly recommend them from experience. Kind Regards. Salmani

5.00 /5

What a professional team you've built in the Lettings Desk, backed by a great Portal for managing the entire process. I had a seamless Letting experience - all thanks to Simon, Ellie, Libby and the entire RMJ team.

5.00 /5

I appointed RMJ to market a house which was the subject of probate. Despite this legal process taking far too long ( no fault of RMJ ! ) and the property being unoccupied, I have been impressed with RMJ's unfailing efforts in conducting viewings, arranging site visits, finding a buyer and then ensuring that all parties were kept fully informed throughout. There is a good team at the office but I would particularly like to mention Jo Rossiter who has been my main point of contact and with her thoroughly professional handling and extremely personable approach the sale is now complete.

Reply from agent

Dear Trevor. We really appreciate you taking the time to write a review and mentioning Jo especially. It was a pleasure representing you and we wish you all the best in the future. Andy and the Gravesend team

5.00 /5

Jo and Lilley were outstanding throughout the entire challenging sale that other agencies had failed to complete. I highly recommend their services, they are also kind and patient, never reacting to my frustrations. Commission well spent !

Reply from agent

Many thanks for your business and your review. We got there in the end!!

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21A - 21B King Street, Gravesend, DA12 2EB, UK, DA12

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