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Thomas Marsh

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
08.08.2016
Selling of my home

I have been really impressed with the service I have received whilst selling my property. They have kept in touch, chased my enquiries and always got back to me on the same day even if it was just for a quick update which was something very important to me as you feel you are being kept up to date in the process. In addition, Daniel went the extra mile to obtain information and clarity on the sale's progress and I would recommend them as an Estate Agent to anyone thinking of selling their property.

Reply from agent

Hi Becky, We thank you for your kind comments and highlighting the exceptional service Daniel had delivered. Best of luck for the future. Team Thomas Marsh

5.00 /5
27.07.2016
Efficient and friendly with amazing customer service

Highly recommend, amazing service. Extreamly efficient and friendly. Completely stress free !

Reply from agent

Dear Mickayla, It was a pleasure dealing with you, we hope you enjoy your new home. Team Thomas Marsh

5.00 /5
10.06.2016
Helpful and efficient

I just bought my first property and the process was pretty smooth. James has been helpful from start to finish, Incredibly helpful and professional every time I got in touch and asked for updates. It's been a true pleasure to be assisted by James

5.00 /5
26.05.2016
Very professional yet personal service

I have previously sold a property and had bad experiences with Estate Agents however I must say that Naz re-installed my faith in this business. The service he provided was to a high standard professionally yet it felt like he was dealing with us on a personal level.. Thank you for the very quick sale with no problems along the way.

Reply from agent

Hi Michelle, Thank you for your 5* rating of our service. I am delighted to hear that we delivered a service to rebuild your trust back into traditional Estate Agency. I can re-call our conversation of the differences between online vs traditional Estate Agents and why there was a price difference in fees, I am very pleased to know of the personal service we delivered clearly demonstrated why we are different. I would like to wish you all the best for the future. Best wishes Naz

5.00 /5
19.05.2016
The only sanity in our chaotic move

We were dealing with 3 estate agents in our recent move and Thomas Marsh were heads above the rest. Pat in the office needs a special mention. She is dedicated to moving the sale forward once an offer has been accepted and being the middle man. You would think this is what all estate agents do but surprisingly they do not. Pat was a breath of fresh air and without her the process would have been 10 times harder. I highly recommend their services!

Reply from agent

Dear Katy, It was a great pleasure dealing with you, and we are glad to have met your expectation. We had a challenge selling your property as we could only work with a restricted target audience, however we delived our promise and acheived a great price for you. The greates pleasure is knowing our service had a great impact on your future move for you and your family. Team Thomas Marsh

5.00 /5
19.05.2016
Buy To Let Investment

Spoke to Naz of Thomas Marsh in early January 2016 expressing our interest in buying a buy to let investment in the Purfleet area! Naz explained everything to us talking us through the area etc... They located us a fantastic apartment which we put in an offer for and got excepted although there was a slightly higher offer... From the beginning process of buying and eventually renting the property and after dealing with the wonderful Patricia at Thomas Marsh these guys completely restored my faith in some select!! few!! Estate Agents. Well done guys, Fantastic service, Fantastic Advise FANTASTIC PEOPLE

Reply from agent

Dear JC, I am extreamly pleased our service level and efforts translated a great service, well above and beyond our competitors. Our aim is to ensure we build trust for the future and whislt doing so we were able to restore your faith in TRADITIONAL ESTATE AGENCY. On behalf of everyone at Thomas Masrh, I would like to wish you every success with your investment and look forward to working with you again in the near future. Naz

5.00 /5
11.03.2016
James at Thomas Marsh provided me with an A1 service from start to finish.

James managed to get me a viewing and from the start was open, honest and always available. On the odd occasion that James wasn't in the office he had updated his colleagues so we were always able to progress with the purchase which is why I believe we managed to complete within 6 weeks. The most inspiring thing about this process was James 'Can Do' attitude regardless to obstacles encountered. This made me feel well supported and confident through this purchase. I never thought I was going to actually own a second property due to my previous bad experiences with other agents but James at Thomas Marsh made this possible and his professionalism has been invaluable.

Reply from agent

Dear Gemma, We clearly rember the challenges we faced with the purchase of your property. Our task was difficult in reinstating the vendors faith in trusting us to deliver a successful sale, following their horrific experience with another local agent. Thank you for being patient and understanding during the sale process. Team Thomas Marsh

5.00 /5
11.03.2016
Agent review

I dealt with Tom with viewings an he was very friendly and helpful. Once offer was accepted I dealt with Patricia ewho was very helpful, supportive an empathic through what was a very difficult buying process. I would recommend this company to any one buying or selling a property.

5.00 /5
08.03.2016
Extremely helpful, knowledgeable and friendly

The agent who conducted our viewing really put himself out to see that we moved in as quickly and as easily as possible. Being extremely helpful, knowledgeable and friendly. Whilst moving is always stressful this was rendered far less so as a result.. I would not hesitate to recommend this agency to anyone.else.

Reply from agent

Dear Julian, We are pleased to hear that you have had a positive experience with Thomas Marsh and both James and Alette exceeded your expectation to deliver an exceptional level of service. We would like to wish you a happy move! Best wishes Team Thomas Marsh

5.00 /5
08.03.2016
Great company, great people!

Thomas Marsh moved me into my first flat to rent and they did an excellent job. Moving out for the first time is rather daunting but Thomas Marsh were there for me every step of the way. The amount of calls of questions I flooded them with and they were ALWAYS there happy to help. We mainly dealt with Alette and she was really great - I don't know how she put up with me! But even when she wasn't around, there would be someone in the office to help. The night before I moved in I actually went into the office to pick up some documents and I was so nervous about the next day and everyone there were so lovely and reassuring. James, who works at Thomas Marsh, was also reassuring me and was telling me how he actually sold the flat to my Landlord and all the history etc which really put me at ease! The only thing I'm upset about is that, unfortunately, it is not being managed by them! But at some point this year I will be looking to buy and I will definitely be getting in touch with Thomas Marsh to help me purchase my first house!

Reply from agent

Dear Katie, Thank you for your kind review about Thomas Marsh and staff members you had dealings with. We are always striving to deliver an exceptional service, but to exceeds a clients expectation shows our commitment to customer service. We hope you enjoy your new home and look forward to dealing with you again in the near future. Best wishes Team Thomas Marsh

Contact details

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Opening hours

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Address

47 Orsett Road, Grays, Essex, RM17 5HJ, South East, UK, RM17

About

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Thomas Marsh deliver a personal service to our clients through the sales and lettings journey. With over 30 years of industry knowledge in the London & Essex market, we’ve grown a brand that reflects trust and integrity. Our goal is to stand out from the crowded market of Estate Agents and to deliver nothing less than an exceptional service tailored to each individual client. We think of ourselves as a forward thinking breed with old world values dedicated to only being the best in what we do with our client’s best interest at heart.

Our team

Alette Cooper

Bailee Curran

Chelsea Johnson

altaf patel

Managing Director

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