They are very efficient with their workPositiveResponsiveness, Professionalism
Whilst Intercounty lettings may not be the cheapest letting agent on the market (others will definitely try to undercut them), I wouldn't change. They have a dedicated call centre for dealing with letting issues (not just one person in a busy estate agent office), they have reliable and responsive tradespeople to deal with issues if they arise, and in the most part are responsive and professional in their communications. Obviously this can depend on the specific property manager you are dealing with, but they appear review their staff effectiveness and deal with issues if they arise. I would definitely recommend Intercounty Lettings to anyone looking for hassle free property management. I will use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Very friendly and helpful staff
Intercounty are the letting agents for my property in Sawbridgeworth, Herts. The tenants recently unexpectedly terminated and the property was relet very quickly. William Chalk from Intercounty handled the reletting process in such a thoroughly professional and responsive manner that there was no loss of of rental income. Nice to see that customer service is alive and well...PositiveProfessionalism
To be honest I did not have many dealings with the branch, however when I did they were very helpful and understanding.
Not very professional, but you get there what you want eventualy so cannot fault staff too much
I had terrible experience with them. They exploit your interest in a property and make sure that you either compete with yourself in making higher offers by making you believe that there are other imaginary buyers who are keen to buy the same property or they will sell it to someone else who shows lesser interest and paying the same amount as you. Instead of facilitating your purchase, they use your offer as a tool for other people to make higher offers and pick and choose between people at their whim ignoring all your efforts for a couple of more quids. Very unprofessional and unethical approach to conduct a business.
Until my parents passed away, Intercounty Bishops Stortford let out their estate (to tenants that refused to vacate the property and caused thousands of pounds of damage). I am now being harrassed with emails addressed to my parents five years after the fact, despite the company being aware of their passing in 2017. There is no easy way to unsubscribe despite the OFCOM requirement. This is highly distressing as it is a constant reminder of my loss and deeply frustrating as the company began this harassment out of the blue. I highly recommend avoiding Intercounty both from a professional stand point if you are renting out your property, and from a privacy one as they are unscrupulous with your contact details.
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The George, Station Rd, Harlow, Essex, CM17 0DN, South East, UK, CM17
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