Lisa Smith from Sales at JNP was really helpful. She explained the entire process to us and was extremely understanding and helpful when we were negotiating the offers on the property that we have bought. There was an element of trust and we appreciated that! She was excellent in answering our questions and going to the vendor and then coming back to us very promptly. We are very pleased with the service we received from JNP sales. Emma Cross in the Sale Progression team was amazing. She went absolutely above and beyond her call of duty. She gets great pleasure it getting her work done efficiently and it shows. I spoke to her everyday from the point of getting the documents transferred, exchanging contract. It was extremely stressful for us as we had to exchange and complete prior to 30th June 2021. Emma was an angel and a star, she went through the journey with us and did more than her job! Excellent service from Emma Cross and it is needed to ensure that the transition happens and communications takes places between all parties.

Emma was incredibly helpful in getting to us to exchange, facilitating messages between the vendor's and ourselves quickly and effectively. She also went above and beyond to liaise with both sets of conveyancers pushing them to get key milestones over the line. I would wholeheartedly recommend Emma to friends and family, and thank her again for all her support.

I am currently searching for a property to purchase and I have to say, Christina is an absolute pleasure to deal with. So professional, polite and helpful. Christina is extremely efficient and does everything she possibly can to assist.PositiveResponsiveness, Professionalism

Very Professional service, excellent experienced team, particularly Emma who supported me through the whole process making sure that everything went smoothly and I understood the process and what I needed to do to complete successfuly on my property.PositiveResponsiveness, Professionalism

A shout out to Gesica, my property manager, who was very efficient and prompt in responding to my emails and requests. She handled everything very professionally and ensured I was kept updated throughout. She portrayed excellent customer service. I am very satisfied with the client/customer care of JNP. Having had used the services of another agency before, which was not good, I can recommend JNP very confidently.PositiveResponsiveness, Professionalism

Had a viewing with Christina who was very professional and friendly and took the time to let us look at everything in detail. We also has a few questions which she got back to us very quickly about! Made the whole process feel easier :)

Christina is very professional and a pleasure to have shown us around She was helpful, efficient and informative of the property. Thankyou so muchPositiveProfessionalism

Very helpful and informative. Good communication, and trustworthy advice.PositiveResponsiveness, Professionalism