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Hackney & Leigh - Kendal

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Great to deal with, really helpful and friendly service!

Reply from agent

Thanks James!

4.00 /5
Reply from agent

Thank you for your review Rebecca.

4.00 /5

Quick response to enquiries

Reply from agent

Many thanks for your review Ian!

2.00 /5

Having to do another review due to the response From Hackney and Leigh. We’ve applied for more than one property before. When we’ve been told that we’ve been unsuccessful it’s never been explained as to why. You also tell us that there’s not anything suitable and that you’ll hold our details on file but we never receive any response from you? So I’m not sure how you’d be happy to transfer our application elsewhere...NegativeProfessionalism

Reply from agent

Dear Roz, Thank you for taking the time to write your review. We apologise that you missed out on the one property you applied for but there were multiple applications for the landlord to choose from, and as advised it was a very difficult decision for him to make. Furthermore we would be more than happy for you to transfer you application to another of our properties. All the best with your property search. Please contact us if there's anything we can help with.

1.00 /5

My review is based on fact and my personal experience of using this company whilst looking to Rent a commercial unit for the purpose of running a cafe. Communications were very poor from the start and throughout the process of enquiring about the opportunity of renting the unit(s) for the purpose of running a cafe. The first issue was the advertising of the unit; it was advertised as £600 per month, however, buried deep in the description, it was actually 2 units, each at £600 per unit. To cut a long story short, after several weeks of chasing, I had to pull out of this rental, due to absolutely shocking communications and no formal lease agreement in place at the time of advertising. Hackney and Leigh suggested the delays were due to the landlord; however, having contacted the landlord directly, I was told otherwise. I personally, would not use this company again, as mentioned, this is 1 of 3 incidents over the past 10 months of using this company.

1.00 /5

Absolutely shocking Estate Agents. I've had the displeasure of dealing with several branches, for a number of transactions, including purchasing a business, leasing a commercial unit and buying a residential property, all of which, have caused me severe distress and been financially debilitating, due to their lies and misrepresentation. It's unfortunate they have the monopoly in the Lake District, as there are some great Estate Agents around, that are drowned by this nasty, dishonest company. Be warned, question everything; ask for evidence, if you're unsure; don't trust anything they put on their sales documentation. One of many examples, I was looking to buy a business; they suggested a new lease may be available if desired; the business was being sold for over £130k, with an existing 2 year lease, so a new lease was absolutely desired. However, after spending nearly £8k on due diligence, there wasn't a new lease available, the estate agent hadn't even discussed it with the landlord, they just added that statement to the sales documentation to make the business more appealing. Don't even bother about complaining, as you'll be dismissed and then threatened by their solicitors. The company is still being run by Mr Derrick Hackney who has lost touch with reality and seems to be far removed from the 21st Century. If there is absolutely no alternative to using this awful company, please be very careful. I hope never to use them again, in fact, I'll go out of my way to make sure our paths never cross again.

1.00 /5

This agency was a huge disappointment. We wanted to rent a house, but they didn't want to listen almost all the way, they already told us that there is none and that we are not expected. They treated us like dogs. The "nice employees" could use a lot of further training. The opposite of the Carnforth agency where they were very kind to us. I would give zero stars if I could.

Reply from agent

Thank you for your review Vicky, whilst we are pleased to read your positive feedback about our Carnforth team, we are sorry our Kendal team failed to deliver the same experience. We apologise that we were unable to facilitate your same day viewing request but would be more than happy to help you find your new home in the future. With exceptionally high demand for rented properties, our viewing appointments, especially at the weekend, often reach capacity very quickly. However, if you would like to get back in touch we can certainly arrange a suitable viewing time for any properties which match your requirements. Kind regards, Hackney & Leigh

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100 Stricklandgate, Kendal, LA9 4PU, UK, LA9

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