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Hackney & Leigh - Kendal

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Absolutely rubbish , try getting answers from them to no avail. Employees are useless especially the big ugly lady

1.00 /5

Frustrating experience.

Reply from agent

Hello Rick, Thank you for leaving a review. We take feedback very seriously and we are sorry to hear you had a frustrating experience. We would like the opportunity to investigate your feedback further. Please may you contact us at support@hackney-leigh.co.uk and we’ll work with you to resolve any issues as quickly as possible. Kind regards, Hackney & Leigh

1.00 /5

Frustrating experience.

Reply from agent

Hello Rick, Thank you for leaving a review. We take feedback very seriously and we are sorry to hear you had a frustrating experience. We would like the opportunity to investigate your feedback further. Please may you contact us at support@hackney-leigh.co.uk and we’ll work with you to resolve any issues as quickly as possible. Kind regards, Hackney & Leigh

1.00 /5

As I'm not a tenant of this agency I was clearly ignored by them having a problem with their contractors just before Xmas. Thank you for a "wonderful present" from you in the most suitable time.NegativeResponsiveness

Reply from agent

Dear Agat, Sorry to hear you had an issue with a contractor attending a neighbouring property, if you would like to email: lettings@hackney-leigh.co.uk we will do our best to look into the issue for you. Kind Regards Jo

1.00 /5

Pretty on the outside, Vial to the core. Personally never met a more self-centered, rude bunch of people in my life. Little interest for anything apart from taking cash and putting it in their pocket. Stay well away, if you're looking for anything close to a genuine experience. I see you like to come back with ''we can't find your name on our system''... I can firmly assure you won't find my name on your system as I'd never use you if you were the last letting agent on Earth. Being kind is free.....

Reply from agent

Dear Damo, Thank you for taking the time to complete a review. By your own admission you have not used our services so I’m sure you will understand we were a little disappointed to read your comments. We would very much welcome the opportunity to discuss the content of your review with you and why you feel that we have fallen short. I would be grateful if you would you contact me in the Kendal office on either 01539 729711 or support@hackney-leigh.co.uk. Kind regards, Rachel

1.00 /5

I've rented 2 houses from these, first time I thought it was the landlord trying to rip me off after 8 years of letting the same house, second time exactly the same, turns out hackney and Leigh in kendal try to have your pants down just to please their client, cant talk for sales department but letting I would never recommend to anyone

1.00 /5

If you want your place trashed then rent it via these people.All my hard work undone. New stove trashed.new blinds damaged etc.This is just wear and tear apparently.

1.00 /5

Awful! Traveled all the way from outside London to attend a pre-booked viewing. No one showed up, no one contacted us to say they couldn’t show us round and could not get hold of the Kendal office at all. Redirected to Grange, Keswick, etc

Reply from agent

Hi Sam, I am sorry to hear about your wasted journey. I have just checked your profile on our system and cannot see any record of a booked viewing appointment? Please can forward me a copy of the booking confirmation to support@hackney-leigh.co.uk so I can look into this further? Apologies once again.

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Address

100 Stricklandgate, Kendal, LA9 4PU, UK, LA9

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