My general experience of Miles and Barr has been good. Some agents are more knowledgeable than others but that is to be expected. Becky White was particularly helpful and efficient throughout the entire process.

Thank you for supporting my Sale and Purchase during the pandemic.PositiveProfessionalism

In the end, a different agent found the house that we bought but everyone at Miles & Barr, especially George, did their best and it was just a matter of luck. We were impressed by communications and responsiveness.PositiveResponsiveness, Professionalism

Good service, responsive to requests and kept us informed of progress. Had to be prompted at timesPositiveResponsiveness, Quality, Professionalism

It was a really long process from when we applied. It went way past the availability date and we had to wait a while for any updates due to issues with waiting for the landlord to move out of the house, not any fault of the letting agent, but once a date was set everything went pretty smoothly and to plan.

Overall the experience was OK, I wasn't as well informed about progress as I would have liked but I understand the pressures agents are working under given the current pandemic. I also found there to be some confusion with updates with some professors saying one thing and then my solicitor or other progressor saying another. Louise daly I must say was brilliant and although not my sales progressor, have me updates when I asked for them in the absence of Becky White.