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Martin & Co Leeds City

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
31.10.2024
Trusted colleagues

Sue and the team at Leeds office have been managing my properties for several years. They are exceptional. Sue is consistently professional, knowledgeable, and responsive: a valued and trusted colleague in my business.

Reply from agent

Dear Wendy, Thank you for your glowing review. It's a pleasure to manage your properties and have such a positive partnership. We're thrilled that Sue and our Leeds team have consistently met your expectations. Your trust in us is greatly valued. Warm regards Elizabeth

5.00 /5
31.10.2024
Best Agent, Highly recommended

I had a fantastic experience renting my new home through Martin & Co, thanks to Tabassum. She made the whole process seamless and straightforward, handling everything with care and professionalism. Tabassum’s expertise and dedication made a usually stressful process easy and enjoyable. I’m thrilled with my new home and grateful for her support every step of the way. I highly recommend Martin & Co, especially Tabassum – 5/5!

Reply from agent

Dear Muhammad, We're overjoyed to hear about your positive experience and are glad Tabassum could make your rental journey smooth and stress-free. Thank you for choosing Martin & Co and for your kind recommendation. We're thrilled to welcome you to your new home and are always here for any future property needs. Warm regards, The Martin & Co Team

5.00 /5
29.10.2024
Lettings

I had a fantastic experience working with Tabz. From start to finish, Tabz was prompt, and incredibly helpful. Tabz showed me the apartment, answering all my questions thoroughly and making sure I felt comfortable with every detail. Throughout the process, Tabz was quick to respond to my messages and kept me updated at every step, making the whole experience seamless. I highly recommend Martin&co for anyone looking for a stress-free rental process

Reply from agent

Dear Abisola, Thank you so much for your glowing review. We're thrilled to hear about your fantastic experience with Tabs and that we could assist in making your rental journey seamless and stress-free. Your recommendation is greatly appreciated, and we look forward to serving you with the same dedication in the future. Warm regards, The Martin&Co Team

5.00 /5

Scott Sharp was excellent! He showed me the apartment with professionalism, guided me through the contract process smoothly, and did it all with a smile and a positive attitude. Highly recommend his services for anyone looking for a hassle-free experience!

5.00 /5

I have used Martin & Co in Leeds for a few years now for my buy to Let flats and have always received an excellent service. Sue Wilson has always responded quickly and dealt with any requirements in a professional manner.

5.00 /5

Tabs has been wonderful from the outset, communication was spot on and effortless from start to finish. It’s my first time renting so naturally had many questions but Tabs answered them all which added confidence. No complaints at all and would recommend Martin & Co to anyone. Thanks Tabs!!!

Reply from agent

Dear Dave, thank you for your great review. Tabs is our new recruit and it is lovely to see that her customer service is wonderful and her communication spot on. Tabs is a great asset to our team and I am very pleased she was able to answer all your questions and make your first time renting a good experience. Best wishes Elizabeth

5.00 /5

The agent who viewed the property after my son and and I thoroughly cleaned the flat at blue hill lane in Leeds just before leaving a 5 year tenancy has told me today 11 Sept that the flat was very clean when he viewed after we left. My son had been an exemplary tenant. Paid his rent no problem for the full five years. He was a model tenant! Now they want £85 for a 'light clean' out of the deposit. (A LIGHT CLEAN 😂). The flat needs full decoration before someone moves in. ( in my opinion ). Although I have been informed that the new tenant will decorate it for them. (Bonus for the landlord). Rather than thanking my son for being a good tenant of 5 years. NO NOTHING LIKE THAT! It's Money on their mind. Shame on them. Was it worth £85. Arbitration will no doubt view our evidence and not allow this poor choice to try and squeeze a little more money from my son. That's why the rental sector needs that regulation because some humans do not know how to behave. I don't rate the way that you have finished the tenancy. It is an insult. You had an opportunity to say thanks for his tenancy and wish him well. You didn't. You'd rather try get £85 for a light clean. What is a light clean? A huff and rub with a shirt sleeve? When we already cleaned the flat through. 🙄 Update: It seems that this may be the landlord at work and not Martin and Co. And I will contact Martin and Co to ask for support for the case of Arbitration at the DPS. UPDATE: 18/10/2024 The DBS awarded my son all his deposit monies back plus interest. Martin and Co DID support my son in saying the flat was clean. I have upgraded the stars rating to 5. As they handled my dissatisfaction and supported the truth. To the former landlord, shame on you. You greedy ****! To others when leaving a property. Clean up, take photos and video. 😀

Reply from agent

Dear Mark, I am very sorry you were upset by the way your son's tenancy ended. We arrange for an independent clerk to attend the property once a tenant has vacated and they report on the overall condition in comparison to the day of the tenants move in. Sometimes they report a clean is required. This does not mean the tenant did not look after the property or pay their rent on time. I do understand why you may feel we did not appreciate the value of your son's exemplary conduct during his tenancy. It is always a great pleasure to have a good tenant and we try to work with everyone to make them comfortable in their new home. Please ask your son to submit his evidence to the deposit protection scheme for consideration. We do wish him well and all the very best for the future. Best wishes Elizabeth

5.00 /5
17.10.2024
Thanks so much Haf!

Haf has really helped us over the past few years when renting a property. He’s always very quick to respond to issues or requests. Thanks so much!

Reply from agent

Dear Charlotte, We're thrilled to hear about your positive experience with Haf! Thank you for taking the time to share your feedback. Our team is dedicated to providing prompt and efficient service, and it's wonderful to know that Haf has consistently met your expectations. We look forward to continuing to support you in the future. Best wishes Elizabeth

5.00 /5
17.10.2024
Exceptional service in addressing concerns - Hafeez

I would like to express my gratitude for the assistance I received from Hafeez. After experiencing a long delay caused by other agents, I was relieved to have Hafeez take responsibility for resolving the issues I faced. His assistance was invaluable, and I genuinely appreciate his professionalism. Hafeez was extraordinary in his approach and remarkably quick to address and resolve the issues. His professionalism and attentiveness really made a difference, and I am very happy with the outcome. He was always friendly and showed a good understanding of my concerns as a tenant. Thank you very much Hafeez!

Reply from agent

Dear Selma, We're delighted to hear about your positive experience with Hafeez. His commitment to professionalism and quick resolution of concerns is a testament to our dedication to our clients' satisfaction. Thank you for choosing our services, and we look forward to continuing to support you as an esteemed tenant. Best wishes Elizabeth

5.00 /5

Scott is lovely and great guy- had a nice time with him when he was showing me the properties- he knew what I was looking for and found me a lovely place I could call home. Nikki who is the new property manager is fantastic!! I did not have the best start to moving in due to a few issues as the apartment was left in a state and upon moving in - I found things in the apartment that I shouldn’t have and was going to post it on social media as I did not want to be liable for anything and wasn’t very happy about the state I received it in as there was a lot of tears and frustration involved to say this was the 1st time I was moving in with Martin and Co. I sent numerous pictures and videos via email as I quite upset but I was reassured by Nikki - she took care of everything- she was very active on getting results which she did and reassured me all the way and so understanding! There’s just a few things left to sort out in the place but honestly- Nikki kept me afloat - she is an true asset to this company and I wouldn’t have stayed or continued if it wasn’t for her. Thank you so much to Scott for showing me the place initially - he is very good at what he does! Huge thank you to Nikki- to say she was new in - she got results within a few days of starting her role and I wish her and Scott the most success!!

Reply from agent

Dear R, thank you for your kind review. I am very pleased Scott was lovely and Nikki was fantastic. Good customer service is very important to us and I am sorry you had some issues when you moved in. Nikki will keep in touch to ensure the few things that are left to be sorted are completed. We hope you are able to settle now and enjoy your stay in your new home. Best wishes Elizabeth

Contact details
Sales Phone:

0113 245 7174

Sales Email:

leedscity@martinco.com

Lettings Phone:

0113 245 7174

Lettings Email:

leedscity@martinco.com

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 10:00 - 14:00
Address

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ, Yorkshire, UK, LS1

About

Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.

Our team

Sue Wilson

Hafeez Saeed

Dammy Alonge

Jovan Mihailovic

Rebecca Simmons

Ellie Harris

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure