Good afternoon Oscar. This has to be one of my favourite reviews to date. You are correct on both counts that Ed is very professional, and he really does have great glasses. He hasn't been with us long but is taking to the job fantastically. Once again, thank you very much for taking the time to write this. Enjoy the rest of your week. Matt (Director).

Hi Rebecca, I'll be sure to let Matt know. He is great at leading tenants through what can sometimes be a complicated process. Have a good week, Matt (Director).

Good morning Kinga, thank you so much for taking the time out of your day to give us a fantastic review. It is Matt Carter that has been dealing with your application so I will let him know that you are happy with the service you have given him. You've gone for an excellent house and the landlord is brilliant! Many thanks, Matt (Director).

Hi Faye, thank you for your review. This is really great to hear. And Harry will be really please that you have singled him out for his service. I'll definitely let hi know straight away. Thanks again, and have a great weekend! Matt (Director).

Hi Gemma, I'm really please to read your excellent feedback, so thank you so much for this. I think it is Harry that has been dealing with you so I will definitely let him know. You've gone for a really great property by the way. Once again, thank you. Kind regards, Matt (Director).

Hi Molly, what an excellent review you have left for Milo! I am sure he will be really pleased with this as it is his second week working as part of the team and already he seems to be delivering above expectations. I will let him know you have left this review as I am sure this will be the motivation he needs to keep doing such a cracking job. Once again, thank you. Many thanks, Matt (Director).

Hi Beth, thanks for leaving the good review. I'll definitely let Adam & Jamie know you were please with their work. It can be quite a thankless job in Maintenance sometimes so this will make all the difference to them. All the best, Matt (Director).

Hi Taylor, it's great to hear that the team are looking after you so thank you so much for this excellent review. I'll definitely let Harry know that you have mentioned him in your feedback. Once again, thank you very much. All the best, Matt (Director).

Hi Alex, thank you so much for your kind words and excellent rating. I understand Harry did a great job in initially finding you a property. These are tough times and it's good to hear the system we have put in place is working. I wish you the best of luck with everything in the future. Many thanks, Matt (Director).

Hi Aliza. Adam really is an excellent contractor so it really pleases me to see that you have left him a great review. Our contractors are sometimes the unsung heroes and this will mean so much to him and the team. Once again, thank you, and please do not hesitate to get in contact should you need any assistance with anything. Matt (Director).