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Redbrick Properties, Leeds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have dealt with the team at Redbrick Properties for a number of years and have always had a great experience. The professionalism and quality of service has never dropped and I would highly recommend them to anyone. They are always on hand to deal with any questions and are very responsive. Keep it up!

Reply from agent

Good afternoon Martyn, thank you so much for this great review! We have really enjoyed working with you over the years and letting your portfolio. The fact your properties are all so well furnished and your tenants so well looked after, makes them a pleasure to let. Once again, thank you very much. Matt (Director).

5.00 /5

I was very worried about trying to find a student house to rent in the current climate as I had a few important criteria’s that needed to be met in order for me and my housemates to be completed satisfied. However, I had a very stress-free and easy experience when searching and finding a house with many thanks to Joy Gray. She is a fantastic letting agent, very thorough and attentive to all of our needs and asks. I couldn’t have asked for someone better to help me and my flatmates find our final year home.

Reply from agent

Good afternoon Ella. What a fantastic review. This will make Joy so happy in what can sometimes be a rather thankless job. I'm so glad she made the experience of house-hunting stress free for you. It's sometimes hard enough to find a good property at the best of times, let alone during a pandemic, so it really is great to read this review. Once again, thank you. Matt (Director).

5.00 /5
Reply from agent

Hi Sergiu, thank you for leaving this 5 star review. Matt Carter has informed me that you are re-signing for your property for another term of tenancy. You've been great tenants and we are looking forward to looking after you for your next tenancy too. We are always here to help. Thanks again, Matt (Director).

5.00 /5

Me and my housemates recently had a in person viewing on a house with redbrick properties. We had already signed a contact for the house however, due to covid and the restrictions we hadn’t been able to see the property to yet. Happy to say that the place looked exactly like on the online virtual we got of it, we’re very pleased with the house and are excited to move in July.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Good morning Britney. What a great way to start a week, reading a review like yours! Thank you for such positive feedback, and for taking the time to write it. It was Joy that carried out the assisted virtual viewing with you so I will be sure to let her know how positive the experience has been for you. Have a great week! Matt (Director).

5.00 /5

Been more than happy working with this business and i couldn't fault the communication, they kept me in the loop about everything and was very quick to respond to any of my questions. Would definitely recommend!PositiveResponsiveness

Reply from agent

Hi Jennifer. Thank you so much for this review. You guys have chosen an excellent house with a really great landlady. Joy has been helping you through your initial viewing process and I'll let her know you have left this review for her. Please don't hesitate to ask her anything at all with regard to the property. We're always here to help. Thanks, Matt (Director).

5.00 /5

Harry was very understanding of our specific needs and went out of his way to assist us with our letting needs.PositiveResponsiveness, Professionalism

Reply from agent

Hi Matthew. Many thanks for this excellent feedback. I will let Harry know you have mentioned him by name and ensure he gets the credit he deserves for helping you in your property search. One of our core values is to 'Become the Solution' and it definitely sounds like he has done just that. Once again, thank you very much. Have a good week, Matt (Director).

5.00 /5

Great company to work with, Joy is very friendly, efficient in replies to queries and always willing to help. Would definitely recommend using this business!PositiveProfessionalism

Reply from agent

Thanks for the good review and feedback Karina! I'll definitely let Joy know. She's a great asset to our company and always puts our clients first. Have a great week. Matt (Director).

5.00 /5

Professional agency to deal with. Just rented a property and the process went smooth. The staff was super friendly and responsive. The website is nice with good virtual tour options.PositiveResponsiveness, Professionalism

Reply from agent

Good afternoon Muhammad. Thanks so much for writing this review of your experience with us. You have covered all bases in this one and it really is great to read. I hope you continue to have a great experience with us and please do not hesitate to contact us should there be anything else we can do to help you throughout your tenancy. Once again, thank you. All the best, Matt (Director).

5.00 /5

I have always found the staff including Mark and Matthew extremely good to deal with The service they offer is second to none Today I spoke to Harry whom I find excellent to deal with He is clear and concise in his communication and always follows things up that I have agreed to Also he ensures that our properties are kept safe Obviously I am impressed with his abilities to do the virtual tours and his manner with prospective tenants I am sure will be exceohivrn how he is with me He has also been able to secure 2 lets for me so well done all Also I must mention Joanne in accounts who is amazing And Joy who I find good as well Regards to you all David WinstonPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Good morning David, and thank you for taking some time out of your day to leave the team such a fantastic review! It really is great to read that the whole team are performing to such a great level. We really do try to deliver a service above what is expected from us, and to read we have achieved this is excellent. It definitely helps us when we have a landlord, such as yourself, that cares so much about his properties, and is prepared so maintain them to such a great standard. It ensures happy tenants and a very happy agency! Once again, thank you. Matt (Director).

5.00 /5

Really helpful and great communication, would definitely recommend! Harry was friendly, supportive and was great at giving us options and answering all our questions. Overall an excellent experience!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hi Sarah, thanks so much for this review. It's great to hear that the service we are giving is above expectations. I'll definitely let Harry know you have mentioned him. Have a great week! Matt (Director).

Contact details
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Address

77 Otley Road, LEEDS, West Yorkshire, Leeds, LS6 3PS, UK, LS6

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