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Redbrick Properties, Leeds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

All round amazing service! We found our uni home with Redbrick Properties by complete chance after scroll through almost every house in leeds; from the moment we enquired Joy was helpful, attentive and honestly a saint! No matter our question or query she helped guide us to the answer. I have never been more settled in a decision. Thank you to everyone and Redbrick... we can't wait to start our new home journey!PositiveResponsiveness, Professionalism

Reply from agent

Hi Heather, this is a great review to be welcomed with at the start of the week, so thank you very much for taking the time out of your day to leave this. I'll definitely let Joy know how much you guys appreciated her help. Have a great week! Thanks again, Matt (Director).

5.00 /5

The people that I spoke to, Harry Cahill and Sarah Booth, both came back to me very quickly with lots of information as I am new to this! They were very helpful with any questions we had and flexible with viewings, whereas other companies never even came back to me with any information. Redbrick have made my experience a lot less stressful!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Olivia, I've just informed Harry and Sarah that you have left them a good review and they are both over the moon. It makes a massive difference to staff morale when our customers take time out to leave reviews and this is no exception. Thank you so much for this. I hope you have an excellent weekend. Matt (Director).

5.00 /5

Our experience of finding a house for our second year at Uni was amazing thanks to Joy! She was so attentive in helping us find the house we wanted and was very friendly and super easy to communicate with via WhatsApp. Would 100% recommend Redbrick to friends searching for houses thanks to Joy! 🥰PositiveResponsiveness, Professionalism, Value

Reply from agent

Good morning Mia! Thank you so much for your review. It was a real pleasure meeting your group on Friday and I could see that you will be the perfect group for the house. The landlord is really pleased and so is Joy for mentioning her in your review. Have a great week! Matt (Director).

5.00 /5

As a landlord, I have used Redbrick Properties to manage my properties for the past 12 years. I have always found them to be very professional, efficient and pro-active in ensuring that tenants are very happy and properties are well maintained. The team are always very helpful and easy to work with. Definitely recommend Redbrick Properties for fantastic service.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Susan, it's great to receive such a positive review from one of our landladies, so thank you so much for taking the time to write this. It really helps when clients such as yourself maintain their properties to such a good standard, for this not only helps with the letting of the property but the administration of the tenancy too. We look forward to continuing to provide you with an excellent service. As always, any advice you would like on future acquisitions, just ask. Thanks again, Matt (Director).

5.00 /5

My housemates and I are extremely grateful to red brick properties for helping us secure our house, especially Joy. They have been so helpful and kind, especially in these uncertain times to help answer all our questions and advise us in what would be the best thing. They took all our needs and concerns into consideration and I feel confident and assured to move into our new house later this year, all thanks to their kindness!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Emmy, thank you for taking the time out of your day to leave such a great review! Joy really is a valued member of the team and it's great to read she has looked after you so well. These are tricky times so to hear we are operating successfully throughout them is brilliant. You've gone for an excellent house and we really look forward to managing your tenancy when you move in. Once again, thank you! Matt (Director).

5.00 /5

Really good agency, they arranged a viewing for us straight away! Harry showed us around a number of flats and was really informative. He was really quick in communicating with the landlord and securing us a flat in a couple of days. Would highly recommend RedBrick properties!!PositiveResponsiveness, Quality, Professionalism

Reply from agent

Hi Niamh, thank you so much for this review. I have told Harry and he is really happy that you have taken time out of your day to do this. You must be really excited to move into your new home. The Prestons are really great apartments and in a cracking location too. Thank you again, and keep in contact for the next time you need a great property. Matt (Director).

5.00 /5

My initial contact was with Joy and I knew from the very first call what a professional and caring company Redbrick is. Subsequently all my dealings were with Harry who is amazing..he went above and beyond.. trying his best and giving invaluable advice. Really feel he cared and wanted the 'best fit'. Can't recommend Redbrick highly enoughPositiveProfessionalism

Reply from agent

Hi Sharon, thank you so much for leaving this review. It really is great to hear that the staff are going above and beyond. Both Harry and Joy are thrilled you have mentioned them. They are excellent members of staff and I am so glad they are looking after you. Many thanks, Matt (Director).

5.00 /5

Love their virtual tours of properties! They give you a really accurate & up to date walk through of the houses. My preferences were really listened to & Joy was so lovely, helping to pick out multiple perfect properties for us which led to us finding exactly what we needed! Redbrick really made the whole process of finding 2nd year housing so much easier and everyone I spoke to was really nice!PositiveQuality

Reply from agent

Hi Catherine. Thank you for leaving Joy such good feedback. The virtual tours have been a massive help in these rather trying times so it's great to read they are working for our viewers. You've chosen an excellent house also. Thanks again, Matt (Director).

5.00 /5

We enquired about this property a few days ago and were able to get a viewing right away. Unlike other agencies I have contacted, Redbrick responded quickly and efficiently. Milo has been very helpful and kept us up to date with any information and kept us in the loop. The property is of a very high standard too and we are super excited to move in!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Good morning Abi. We really appreciate that you have taken the time out of your day to leave such a good review. It's great to hear that not only is the standard of the property to your approval but also the level of service has been great too! I've let Milo know that you have mentioned him and he is really pleased. It is great as a Director when a client singles out a good member of staff, so thank you for doing that. Have a lovely day, and do not hesitate to contact me should you need our help in the future. Once again, thank you. Matt (Director).

5.00 /5

As a first time landlord I couldn’t have chosen a better company to manage my property. Joy is professional, friendly, knowledgable and efficient. She made the whole process easy and seamless. I had lots of questions and she was more than happy to answer them all. I chose the full management service as this suits my circumstances. The photos and virtual three D tour of my property look professional and really showcase my property. I had three bookings within an hour of my property going live. Joy has the human touch, recognising and acknowledging any concerns I had. I feel confident leaving my property in the very capable hands of Joy and her team and wouldn’t hesitate to recommend.PositiveResponsiveness, Professionalism

Reply from agent

Hi Lisa, thank you so much for the great review. I will pass your comments to Joy who will be so pleased she had provided you with a good service. Foxcroft Mount is such a lovely property and a pleasure to manage. We decided to offer the 3D Virtual Tours for free to all our Full Management landlords as these are trying times, and it is the safest way to show a prospective tenant a property. I'm so pleased that you wouldn't hesitate to recommend our services. Thank you. Matt (Director).

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Address

77 Otley Road, LEEDS, West Yorkshire, Leeds, LS6 3PS, UK, LS6

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