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Redbrick Properties, Leeds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Contacted Redbrick when I was looking for a student house and the service was brilliant. Very professional and a great range of homes to chose from. Couldn’t be happier with the house we have chosen! Harry and Joy were an absolute pleasure to deal with, and helped us work through any problems that we encountered. I can recommend this company to anyone looking for a house! Thank you Redbrick!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Good morning Austin. I've let both Harry and Joy know you have mentioned them in this awesome review and they are really happy. It's an excellent house that you have gone for with a fantastic landlord also. Thanks again, Matt (Director).

5.00 /5

As tenants, we've had a really good experience with Redbrick. To begin with, they sorted us out with a really awesome house at a good price in the area we were looking in. This was at really short notice in the lead up to the first lockdown, the property management/application system they use is really good for this as we could do everything online without any issues. Communication throughout the application process was really prompt, and the checklist made it easy to manage what documents we still needed to upload. Our landlord manages the actual maintenance of the house, so I can't comment on the property maintenance side of things. However, our landlord has been pretty awesome with everything and kept us in the loop with any issues we've had in the house. One of the best things I've found about Redbrick is that occasionally I'll receive a message on the property management system, asking if we want some furniture they've got spare in their property network. For example, Matthew had the foresight to ask us if we want a free sofa bed that our neighbors, who were also managed by Redbrick, were wanting to get rid of. We just happened to be looking for sofa beds online so this helped us out massively, thank you Matthew for that one. I've rented all across North Leeds using many different agencies and Redbrick have been my favourite by far. I also appreciate how you are just left to be in peace to settle into your new place, but if you ever need to get in contact about something then you can easily log into your Redbrick account and send them a message, getting a prompt response. So, thank you everyone at Redbrick for making the process of renting stress free (as it should be!)

Reply from agent

Good morning John. Thank you so much for this fantastic review. I've let Matt Carter know how pleased you are and he is really happy about it. It's a great feeling to see one of my staff have gone the extra mile for a tenant off their own back, and as a result of this review we are now going to implement a program that promotes delivering a service beyond expectations of our clients. Thank you again. All the best, Matt (Director).

5.00 /5

Redbrick have managed my single property for more than 10 years. The property has now been sold subject to contract and I am very grateful to Matt, Mark and all the staff over the years for supporting me and in managing the day to day running of the flat. Redbrick were not my first agents, I had bad experiences with two other letting agents in Leeds, having a serious issue with the last one ended in the lap of the Ombudsman . I was therefore delighted and impressed on meeting them for the first time, their professionalism was immediately obvious. They’ve always responded to any issues in a speedy, friendly and efficient way. I can highly recommend Redbrick to other property owners and I send all best wishes to the staff at Redbrick Properties

Reply from agent

Good morning Mara. Thank you so much for taking time out of your day to write this fantastic review. It has been an absolute pleasure looking after your property all these years and you have definitely been an excellent landlady to have on our books. I wish you all the best with the future and please do not hesitate to drop by for a coffee and a catch up if you are ever passing. All the best, Matt (Director).

5.00 /5
Reply from agent

Hi Maria, thank you for you 5 star rating! I'm pleased you are happy with our service.

5.00 /5
Reply from agent

Hi Ting. Thanks for the great review! This can be quite a thankless job at times so it is always great to receive good feedback. Much appreciated. Matt (Director).

5.00 /5

Great service from Joy Gray and the team! Many thanks to you all.

Reply from agent

Hi Ben, thanks for the good review! I will pass this over to Joy who will be so pleased that she has provided a good service. In the meantime please do not hesitate to contact us should you need our assistance with your property going forward. Thanks, Matt (Director).

5.00 /5

I had a great experience with Redbrick, they are very professional and while I was renting with them they gave were always very responsive and professional.

Reply from agent

Good morning Julia. It's always great to receive a good review so thank you so much for that. We do try to be as responsive and professional as we can. Whilst we may not always get it 100% right, it makes a difference when we are told we do. Kind regards, Matt (Director).

5.00 /5

Pleasure to deal with, found us a place tailored to our needs quickly and moved us in without any hassle. Definitely recommend!

Reply from agent

Hi Kenny, thanks so much for your positive feedback. It really is appreciated :-)

5.00 /5

Recently started my tenancy with Redbrick Properties, the house was spotless and any maintenance issues were resolved quickly - would highly recommend.

Reply from agent

Thanks for your great review Alessandro. Shaw Lane is certainly a good house and I am please we are meeting your expectations. I hope we can continue to impress, but please do not hesitate to get in contact should you have any concerns. Kind regards, Matt (Director).

5.00 /5

Review for Halim: Our maintenance engineer Halim is amazing! He is always informative and looks to further our understanding of the reported issues - providing us with tips on how to better maintain or resolve issues ourselves. Would definitely recommend his services. Thanks for being great Halim!

Reply from agent

Hi Rach, thanks for the good review. I will pass on your remarks to Halim. He is such a great contractor and he'll really appreciate the 5 stars. All the best, Matt (Director).

Contact details
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Address

77 Otley Road, LEEDS, West Yorkshire, Leeds, LS6 3PS, UK, LS6

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