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Martin & Co Leicester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

From my personal experience I do not recommend it. They tell u something over the phone and by email they say something else. My issues with them as follow: 1. We have suffered from many sales viewing for more than 4 months and at the of the day the property was unsold until the last day we left the property which was really annoying for us as a tenant. 2. We have been told over the phone that we can give out the keys earlier than the end of the contract and they will provide us with the checkout report ASAP. However, when we gave out the keys they said that we have to wait couple of weeks until the contracts ends!!!. And when the contract ended they lasted another 5 or 6 days to issue the report. It was one of the worst experiences I have ever seen. 3. One day I was on a holiday. I received an email saying that there will be an inspection and they need access and when I granted them the access no body turned up. When I spoke to them when I am back from my holiday about the last inspection they said we do not know who asked for the access. If they don’t know who sent the email and why they need access who is supposed to know then???. In my view this agent does not work for the tenant interest. So I don’t recommend it at all. This is my own view and I hope they respect it.

Reply from agent

You have already given us a bad review under a different account - please stop trying to bring our reputation down, there is no need for this. You have moved out some time ago and we dealt with all of your problems as best as we could when you were living in the flat, there are some aspects of being a tenant that you clearly do not understand but we have done our best to help you.

1.00 /5

Show no respect to people! I have barely made any review.NegativeResponsiveness, Quality, Professionalism

Reply from agent

I am unsure why you feel you were treated without respect. It is our job to inform you if we have a suitable property for you or not, this is nothing personal at all, we simply do not have a rental property for every person who contacts us.

1.00 /5
Reply from agent

Please contact the office if you have an issue and we will try to help. I am not able to trace who you are.

1.00 /5

Constantly cancelling viewings try elsewhere first Theres no system in place if my veiwing had been in the morning like I'd asked I would have had the property and put down a deposit but I was placed last Considering I had a veiwing at that same property a few weeks earlier and the same thing happened I though I was lucky because it came back on the market On tip of that I had a text and email and a phone call all confirming the veiwing and then 2 phone calls after just to make sure I knew my veiwing was cancelled ( rubbing salt in the wound) They really need to take a step back and look at there system because it's very unfair your best off finding a different agency to rent with

Reply from agent

Thank you for your comments. Our system is always under review, but unfortunately some properties are so popular that we just have too many people who want to rent them. We honestly wish we could provide a home to everyone who wants one. All the best.

1.00 /5

Constantly cancelling viewings try elsewhere first Theres no system in place if my veiwing had been in the morning like I'd asked I would have had the property and put down a deposit but I was placed last Considering I had a veiwing at that same property a few weeks earlier and the same thing happened I though I was lucky because it came back on the market On tip of that I had a text and email and a phone call all confirming the veiwing and then 2 phone calls after just to make sure I knew my veiwing was cancelled ( rubbing salt in the wound) They really need to take a step back and look at there system because it's very unfair your best off finding a different agency to rent with

1.00 /5

Can be very disrespectful. They don't care about tenants

1.00 /5

Can be very disrespectful. They don't care about tenants

Reply from agent

Please contact the office if you have an issue and we will try to help. I am not able to trace who you are.

1.00 /5

Unprofessional. They delayed the checkout about 13 days and I still did not have my report. This is the worst agent that I have ever dealt with.

Reply from agent

Thank you for your feedback. However, it is damaging to our business and also inaccurate, so I am going to state the facts: Your tenancy ended only 4 days before you posted this and 2 of those were the weekend. Everything was dealt on day 5 after the end of your tenancy, which is well within acceptable timescales. Your comments about our service are not fair or true. If we wanted to be unprofessional, we would give you a "review".

1.00 /5
Reply from agent

Please contact the office if you have an issue and we will try to help. I am not able to trace who you are.

1.00 /5
Reply from agent

Thank you for taking the time to give a rating. If there is anything you would like to discuss about your property, please contact us at the office.

Contact details
Sales Phone:

01162 044 920

Opening hours

Unknown

Address

162 Narborough Road, Leicester, Leicestershire, LE3 0BW, Midlands, UK, LE3

About

We specialise in residential lettings and house sales in Leicester City and its surrounding suburbs - providing specialist advice to buyers, sellers, tenants, and investors alike since 2003. The team at Martin & Co Leicester collectively have over 40 years of experience in the property industry and is a member of ARLA (Association of Residential Letting Agents). Our office is ideally situated on the city's Narborough Road. The bustling centre is close to the M1 motorway and has excellent rail links to London St Pancras. We offer a unique combination of expertise and outstanding company values, bringing you the very best service at all times. At Martin & Co Leicester we enjoy the constant reward of finding people a house to buy or rent, so please do get in touch with a member of our dedicated team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Leicester get you on the move.

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