I was really impressed with the East Greenwich branch. They made a really stressful process so much easier. They always listened, always returned my calls, always helped in whatever way they could and always went the extra mile. Above all they always told me the truth! When you can trust people it makes for a much better selling experience. I would highly recommend the East Greenwich Branch.

John Payne in East Greenwich have been stupendous in making our dreams come true. We needed to move from London for a number of reasons, and wanted to make our new home in Whitstable. Throughout a tortuous process, with a sale in another part of the chain falling through and assorted issues in the chain above us, Nick, Susan and Lucy were not just relentlessly proactive, but clear in everything, always available to talk, and so positive that we knew it would work out. They even got us into our little cottage by the sea in time for Christmas. We wouldn't be where we are today without everyone in that office.

From our first viewing experience to subsequent completion (a few houses later!) the service and staff were both excellent. Professionalism and knowledgeable assistance were always on offer. We would have no hesitation to recommend John Payne East Greenwich branch.

We can't recommend John Payne enough. They sold our house in Greenwich with absolute professionalism and dedication. The team are all incredibly helpful, Susan Denny and Lucy Speed were especially diligent and delightful. Huge thanks.

Nick and the team at John Payne made our first house moving experience seamless. From our initial viewing, Nick was never a ‘pushy’ estate agent, but understood our requirements and followed up on everything with speed and professionalism. He was such a lovely guy, we have told him he must pop in for a cuppa when he’s next on our street! Would definitely use John Payne again.

Bought a house in July 2017 where John Payne were the sellers estate agent. I primarily dealt with Nick Kay & Susan Denny, and found them to be professional and responsive. Moving house is a stressful experience, so anyone making the process that bit easier is a huge help, and John Payne did just that!

We have found John Payne Property Management; in particular Aaron Harvey, to be particularly helpful, friendly, efficient and professional. We are very happy with the service they have provided in managing our buy-to-let property and our tenants. We would thoroughly recommend them to anyone seeking these services.

Sold my property in East Greenwich with John Payne. Whilst there were a lot of hiccups and delays along the way with the conveyancers, buyer's broker and lender the whole process was very well held together by Sue Denny at John Payne. Sue took ownership of the end to end propery transaction engaging both converyancers, the mortage broker, the other estate agents and underlying parties. She and her staff were able to provide emergency access to the property when I was absent and even arrange for last minute removalists on the day of completion when the firm I had commissioned failed to show. On my opposing purchase transaction I was using an online estate agent and the difference in standards of personal accountability and competence was significant. I would highly recommend John Payne for handling property sales especially for complex deals requiring finance and extended chains.

The service in John Payne in Blackheath is absolutely fantastic. We are really glad for their help and support. Helpful and friendly staff. Very helpful estate agents (Aaron) who kept us really well informed and went the extra length when there were issues.

If there was a 6 star rating, I would have given it.... Having worked with Sue before I was keen to use John Payne again because I was working away from home whilst my property was on the market. The move also involved a long distance relocation and I needed to work with an agent I could trust. That said, the point where Sue and all her team really pulled the stops out was towards the end on the sale. The chain lower down became very challenging and nearly collapsed...twice! Lucy, my main contact, was an absolute superstar, exceptional. Without her, I doubt the move would have happened and my sanity would certainly not have lasted. From phoning round for new removal companies to keeping solicitors on their toes, it really felt like Lucy cared about the sale and the stress was shared. She went above and beyond and I'm very grateful to now be settled in my lovely new home. Their rates are also competitive.