Stonehouse Estates
Stonehouse Estates
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A selection of reviews/testimonials by highest rating(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
26.08.2015
Property to let in Upper Holloway
Stonehouse provides a highly efficient service - communication is clear and they are always available to help. I have dealt with a number of estate agents in the last 3-4 years and have very little to complain about Stonehouse (whereas I have a lot to complain about most other agents). During our property viewing, Despina was thorough in the briefing and answered all our questions very well. The subsequent vetting/transaction/move in process was one of the smoothest I have ever experienced. I would recommend Stonehouse to others.
review by Jessica Wong
26.08.2015
4.00 /5
19.08.2015
Great managing agents!
We had a hassle-free, year long tenancy with StoneHouse estates. Liz especially was able to help us out with all of our queries promptly and professionally. We would certainly recommend StoneHouse Estates for any would be tenants in their local area. Thanks Liz & thanks Stonehouse!
review by Naomi Aidoo
19.08.2015
4.00 /5
18.08.2015
Sound Local Agent
Stonehouse is a good estate agent, with reasonable fees and Kurt plays a strong role in maintaining its high standards.
review by Toby Pringle
18.08.2015
4.00 /5
06.08.2015
Supportive staff
Despina has assisted me throughout the renting process. She is reliable and supportive, always very keen to help. Good service provision and very good experience in total..
review by Elina Meliou
06.08.2015
2.00 /5
13.10.2015
very unorganised
-Seem to have to deal with a new member of staff for every different problem/issue - always blame each other when things don't/didn't happen -They "forgot" to organise a pre-move in deep clean - in fairness they did organise one once we flagged it with them. -They ask for responses to go to certain email addresses - but don't seem to check what they've asked for as they ask for the email to be sent again and again. Very "forgetful"'. -They're not a bad estate agent just unorganised
review by Tom Jope
13.10.2015
1.00 /5
31.08.2017
Disingenuous and unprofessional
Why does it seem that agents will try and screw over tenants for every cent in London? Stonehouse estate fits that mold. Steer clear if possible, I am sure there are some good ones out there...this isn't it.
review by Teo Barrault
31.08.2017
1.00 /5
19.10.2015
Huge waste of time - sloppy company
Contacted Stonehouse via their on-line form regarding renting out my flat.. At least a 3 day wait for a response. Thought I''d booked the first morning appointment for 10:30am. Nobody had shown by 10:40. I phoned their office. The person who answered the phone had the worst diction and could only tell me the agent was on the phone. Then I was told he was stuck in traffic. Two agents turned up after 11am. One was dressed liked he was on this way to do a bit of DIY. I asked them why they couldn't have phoned to let me know they were running late and by how much. They seemed reasonably informed about the rental market and I thought in spite of the lack of professionalism, I shouldn't rule them out. However, 9 days after their visit they still haven't emailed a market appraisal. .
review by grant bell
19.10.2015
Contact details
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Opening hours
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Address
175 Junction Road, London, Greater London, N19 5QA, London, UK, N19
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About
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UnknownAt Stonehouse Estates, we understand the stresses of moving residence and every effort is made by our trained team of negotiators to make the experience as undemanding and smooth as possible. We have a passion for delivering the very best in customer service, ensuring that you receive sound advice and the highest level of professionalism at all times.
