Both my partner and I were leasing properties from this company. When I moved in to my flat, there was still soap and shower gel on the bathroom walls, along with a generally dirty flat that I had to clean before moving in. I was left without a washing machine for almost 3 months after mine broke down. When I left, despite cleaning the property thoroughly, I was charged for cleaning & carpet cleaning, and damage to the property that was there when I moved in. I was even charged £10 to change a light bulb!! I disputed the proposed deductions and received sarcastic or rude replies from Amanda (the manager). My partner was then extremely vigilant when leaving his property knowing what I had been through, and even hired a carpet cleaner, but low and behold, he was charged for carpet cleaning. I cleaned & defrosted fridge/freezer for him, but he was charged saying he did not do this. He was even charged for a 2nd 'missing' smoke detector that wasn't even in the property when he moved in. He moved out on 12th August, and disputes over deposit returns have been ignored by Martin & Co, and he still now doesn't have his deposit back (it's now February), and we're in the process of disputing through the DPS. I would advise anybody against leasing a property through Martin & Co, unless you don't want to see your deposit again.

This company are awful. I sold my home and the house I bought fell through. So I looked for a rental for 18 months. I paid £1300pcm. When I arrived there were patches A4 and larger randomly on walls where the paint didn't match ...brown patches on magnolia walls. The dishwasher constantly broke down . A tree fell on the parking I paid for yet no one wanted to pay to clear it. If you flush the downstairs loo it bubbles up in the sink and the best part a flood ....we came home and the ceiling had collapsed. Our furniture and personal belongings ruined. It took weeks to repair. 6 weeks for a new toilet seat ! I needed this house for 18 months but come 9 months I asked for the tenancy to be surrendered and was ignored. In the mean time the house went up for sale. A new landlord wanted me to pay on previous damages and I refused. Amanda the owner would call asking me to help them out and it would be easier for my deposit to be returned ( I recorded these calls ). Two weeks before my term ended I constantly was hounded to have people view , I explained decorators and cleaning etc was going on and that people could wait a week but the hounding persisted ( emails and call recordings ) I attended the checkout and signed the checkout being aware I was being charged for cleaning ( a wipe over from the house being empty ) we moved early. I signed and behold a totally different checkout is produced for items seen after the tenant had left .....I left because I was told it was complete and I signed. The landlord is given 14 days to reply any extra costs....he replied on the 13th day at 5pm with demands. £700 of demands. So I paid £1300pcm to live in the house from hell with no parking ( paid for ) flood damage , dirty old fridges, broken dishwasher and patches on the walls. I would recommend to anyone , stay clear of this company and the two reviews below here are staff and the managers partner. They are not customer reviews. It will be interesting to see how this plays out in dispute and if need be court.