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Martin & Co Manchester Chorlton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Customer service is terrible lady called pippy ignored my emails. No update after viewing and picture of property different to real life.

1.00 /5

Unprofessional, incompetent, patronising staff. 1 star seems too much. Incapable of responding to emails. Brought in squatters into our property and refusing to take any responsibility for the issues we've had. They've not even paid a months rent. We have no confirmation of the deposit paid either other than just their word.

Reply from agent

For anyone reading this comment, we have never had dealings with this person and this branch of Martin & Co has never put squatters into a property.

1.00 /5

The service I have received is shocking. Do not use this agency!!The only thing this agent is good at is taking your money. … More

Reply from agent

Hi Aneela. I am sorry that you had a bad experience with Martin & Co, the Chorlton office of Martin & Co only inherited your property at the end of the last tenancy you had with us so i cannot comment on issues you had with the previous office. I have checked the file though and I can honestly say that inspections were carried out by the previous office. The file also states that you were misleading towards us with your intentions with the property when the last tenancy ended which led to many issues with the deposit. I also believe our fees to be more than fair.

1.00 /5

a friend of mine was renting 7 Vicars Road, for about £1000 pcm. He moved out in December but Martin & Co charged £300 for a supposed furniture removal, turns out the furniture is still being used by the occupants of the house. Last but not least, the house had damp problems in the kitchen but the landlord refused to do anything about it same with the letting agency. I don’t recommend using Martin & Co for things like this.

Reply from agent

We are not able to simply deduct money from a persons deposit, the deposit is held with a government approved scheme to make sure it is handled fairly. It is them who determine whether or not a requested deduction is justified or not, i believe you may not be aware of the full situation.

1.00 /5

The service I have received is shocking. Do not use this agency!!The only thing this agent is good at is taking your money. My apartment Got neglected under their care and I end up paying all the cost to get it back to the standard it was in before I gave it to Martin &co they did not do any checks on the flat while tenants was living there my tenants complained that when ever we need help there is no response from them I could go on and on and on it was a nightmare. I never get any information out of them regardless how many times I call them in the last 2 years my tenants was start to call me for any help they need but I still have to pay every month to Martin &co I have been chasing for some money which I was due to get it back from them which never arrived to me it’s been a few month , They never get back to me like they say they will. I am constantly having to fight for things to be done. Their agency fees are considerably higher than others. It's money for nothing! If You are a landlord I wouldn't use them. Thanks to Martin and Co not regularly inspecting the property’s under their care my flat has been ruined! The staff working in the office have a don't care attitude. I would never advise anyone to use them use another agency please!

Reply from agent

Hi Aneela. I am sorry that you had a bad experience with Martin & Co, the Chorlton office of Martin & Co only inherited your property at the end of the last tenancy you had with us so i cannot comment on issues you had with the previous office. I have checked the file though and I can honestly say that inspections were carried out by the previous office. The file also states that you were misleading towards us with your intentions with the property when the last tenancy ended which led to many issues with the deposit. I also believe our fees to be more than fair.

1.00 /5

The service I have received is shocking. Do not use this agency!!The only thing this agent is good at is taking your money. My apartment Got neglected under their care and I end up paying all the cost to get it back to the standard it was in before I gave it to Martin &co they did not do any checks on the flat while tenants was living there my tenants complained that when ever we need help there is no response from them I could go on and on and on it was a nightmare. I never get any information out of them regardless how many times I call them in the last 2 years my tenants was start to call me for any help they need but I still have to pay every month to Martin &co I have been chasing for some money which I was due to get it back from them which never arrived to me it’s been a few month , They never get back to me like they say they will. I am constantly having to fight for things to be done. Their agency fees are considerably higher than others. It's money for nothing! If You are a landlord I wouldn't use them. Thanks to Martin and Co not regularly inspecting the property’s under their care my flat has been ruined! The staff working in the office have a don't care attitude. I would never advise anyone to use them use another agency please!

Reply from agent

Hi Aneela. I am sorry that you had a bad experience with Martin & Co, the Chorlton office of Martin & Co only inherited your property at the end of the last tenancy you had with us so i cannot comment on issues you had with the previous office. I have checked the file though and I can honestly say that inspections were carried out by the previous office. The file also states that you were misleading towards us with your intentions with the property when the last tenancy ended which led to many issues with the deposit. I also believe our fees to be more than fair.

1.00 /5
Reply from agent

Hi Jade. It seems that you have had a bad experience with Martin & Co recently to which i am very sorry about, however we are not sure this relates to our office as we have no record of you on our systems. Would you be able to give our office a call at all to discuss what has happened?

1.00 /5

a friend of mine was renting 7 Vicars Road, for about £1000 pcm. He moved out in December but Martin & Co charged £300 for a supposed furniture removal, turns out the furniture is still being used by the occupants of the house. Last but not least, the house had damp problems in the kitchen but the landlord refused to do anything about it same with the letting agency. I don’t recommend using Martin & Co for things like this.

Reply from agent

We are not able to simply deduct money from a persons deposit, the deposit is held with a government approved scheme to make sure it is handled fairly. It is them who determine whether or not a requested deduction is justified or not, i believe you may not be aware of the full situation.

1.00 /5

Please take a look at the photos taken for the flat they are currently marketing on Rightmove in Demesne Road, Whalley Range for £650 pcm. There are no pictures of the lounge/living area or bathroom. Instead, they've just done close up pictures of each of the windows, the number on the front door of the flat, a very small storage space holding just a single chair, a microwave, the toilet and base of the shower unit. Please do not just take my word for it and look it up yourself.NegativeProfessionalism, Value

Reply from agent

I am sorry to hear that you disapprove of our photos so much, but to therefore give our business a 1 star review in return seems very harsh. There are photos of the lounge living area on the link, it is an open plan living space with the kitchen. There is also no bath in the property, it is a shower room only and we have tried to show that in the photos. The flat itself is not very big and we have tried to show that as honestly as possible.

Contact details
Sales Phone:

0161 8810077

Opening hours

Unknown

Address

432 Barlow Moor Road, Chorlton Cum Hardy, Manchester, Greater Manchester, M21 8AD, UK, M21

We specialise in residential lettings and house sales, and offer a large number of managed properties in Manchester Chorlton and its surrounding suburbs - providing specialist advice to buyers, sellers, tenants, and investors alike. Over the years, the team at Martin & Co Manchester Chorlton has built strong and loyal relationships with tenants, landlords and customers alike. Chorlton is located four miles south west of Manchester and benefits from all the amenities that the cultural city centre offers the community. We provide our customers with a unique combination of expertise and outstanding company values, bringing you the very best service at all times. At Martin & Co Manchester Chorlton we enjoy the constant reward of finding people a house to buy or rent, so please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Manchester Chorlton on 0161 881 0077

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