I have just exchanged on my property using Martyn Gerrard. My point of contact has been Jatin Shah who was extremely helpful and professional throughout the process. I would highly recommend Jatin and Marty Gerrard.
Jatin took Complete time in understanding our new house needs, in terms of area, house space, location, and other preferences and then he took us through viewings for complete half day into houses he felt we will like. And yes we liked all houses he showed us and finally gone with the last 1 he showed us. He also helped further in negotiation of price and other soft aspect of deal. Would recommend him gladly. Thanks Jatin
Right from the start, they were behind us every step of the way
Jamie and Marco in the sales team at Martyn Gerrard were great. They managed to market our house and get us an offer within 3 days of us first contacting them! Even after the offer was accepted they were super responsive, very proactive and basically got the deal done. They were regularly on the phone resolving issues and delays. We had agents acting on our related purchase; Jamie and Marco put those agents to shame! Would definitely recommend them!
Our agent Marco was very professional, kind and helpful, give us as much details as possible about the property. Upon request he was more than happy to show the flat, absolutely great service.
We first spoke to Marco on the phone and met him at a property we were interested. Marco was very knowledge of the property and advise us at all stages and answered every question we had. A true gent who did not push us into anything and gave us time when we needed to discuss this privately. Its not something you do everyday , but if I was buying a house again I will definitely be going to Marty Gerrard and wanting Marco to look after me again!
Having not bought property for a while- and starting our search in March last yr- it all felt quite overwhelming at first ! I think that i,personally,expected more contact and help from the Agents we had registered with out there. I first had the contact from Marco Moloudi at Martyn Gerrard in the June. He took details from me about how our search was progressing, listened to me about our experience so far as to what we had viewed. He generally listened and took notes and said that his contact with me would be regular via the phone. He had my husbands e-mail address so I just assumed that the majority of our communication would be through the e-mailers that are sent out, as our experience up until then had shown that this is how 'modern-day' estate agents worked . . . . . So, as our search stretched through into Summer/Autumn - I was actually amazed as Marco stayed true to that initial first conversation that we had shared and was now calling me nearly every week, if not every week- always with updates or just to enquire about what we had seen(what we liked and what we didn't like about those properties). He certainly seemed to tune in to the details I gave him, so that helped him do his job and fine-tune his search for us. His method was something that my husband and I were really getting to like. He made us feel without any pressure that we were important to him and that he was always looking out for properties that he thought we would like. In-fact when we eventually met him in the August- although the property he showed us was too big_it had all the things that I had explained to him that we were looking for. -And we could see that when we met him what a personable chap he really was. Again,we talked as we stepped out that property and,this time lent us some advice on the subject of the money side of things /stamp duty costs etc . He was always informative/full of information and always extremely positive which was always an added bonus as our search was beginning to seem relentless. . . . . One of my last conversations that I shared with Marco really showed that he did care. I told him that my husband had lost a buyer to a property he had been trying to sell for some time. I reiterated to Marco my husbands fears that he would have to start all over again with selling that property and probably have bigger costs because he would pursue the next attempt at selling it with 2 or 3 agents,(which wasn't an ideal sanario because of our aspiration to be able to afford a property in Mill Hill) . Again, Marco just listened to the details and without any pressure suggested that the next town along from where my husbands property was there was another branch of Martyn Gerrard and why not meet the manager of that branch for an informal chat about the prospect of them finding my husband a buyer. That appointment was arranged , and its from one of those last conversations that I had with Marco that my husband and I will be eternally grateful because as of this week gone by my husband has sold his property through Martyn Gerrard, and also had an excellent customer service from that other branch and its Sales team! We are so impressed with Martyn Gerrard as a whole that we would not hesitate to use them again either to sell property or to buy property. They have certainly stood out from all the other Estate agents. Amazing Customer Service, on all levels. Thankyou !
Jatin was instructed to sell our property at short notice. He was extremely professional and handled all parties extremely well. I was impressed by his diligence and management of the process. I would definitely use Jatin again.
Marco and Jamie at MG Mill Hill helped us through a very difficult purchase. Keeping us abreast of developments and helping where they could. Highly recommended.
Jatin found us our buyers efficiently, and then managed the complex chain involved in our move with diplomacy and tenacity. We would not have pulled it all off without his efforts. Very happy to recommend Martyn Gerrard at Mill Hill to others in the market..
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109 The Broadway, Mill Hill, Greater London, NW7 3TG, London, UK, NW7
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UnknownEstablished in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. <p> The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
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