We started renting with M&C last year and moving in was easy enough. Fees were extortionate but at the time it was the same for most letting companies. I really love the house we rent and I'm hoping for a friendly and helpful service throughout our tenancy here. I must admit after reading reviews regarding the wear and tear deposit I am a little worried, we look after the home but have two small, boisterous children who wouldn't think twice about scuffing a wall! We also have a cat which we had to pay a non refundable pet deposit for, I understand why tenants would need to pay this and I'm just pleased we found somewhere that would let us bring him with us. However, I can't judge how the deposit return process is until we one day leave and have our final inspection so my rating is not based on this. We've just had our first inspection, it was really quick and the lady asked us if we had any problems, I previously emailed a few issues over but she has assured us they've been forwarded to our Landlord. Feeling pretty neutral at the moment but I've not really had many reasons to be in contact with the office. I'm just glad to have a nice home to live in!

We started renting with M&C last year and moving in was easy enough. Fees were extortionate but at the time it was the same for most letting companies. I really love the house we rent and I'm hoping for a friendly and helpful service throughout our tenancy here. I must admit after reading reviews regarding the wear and tear deposit I am a little worried, we look after the home but have two small, boisterous children who wouldn't think twice about scuffing a wall! We also have a cat which we had to pay a non refundable pet deposit for, I understand why tenants would need to pay this and I'm just pleased we found somewhere that would let us bring him with us. However, I can't judge how the deposit return process is until we one day leave and have our final inspection so my rating is not based on this. We've just had our first inspection, it was really quick and the lady asked us if we had any problems, I previously emailed a few issues over but she has assured us they've been forwarded to our Landlord. Feeling pretty neutral at the moment but I've not really had many reasons to be in contact with the office. I'm just glad to have a nice home to live in!

Just moved out of property with Martin & Co. Full deposit returned within the timescale given

My boiler broke and it needed a part, so Lucy brought some heaters round for me while I was at work, which I was more than grateful

Just completed on the sale of my house! Great service from Callum. Would recommend!

Reported maintenance and their contractor called me to make an appointment straight away - very happy :)

Bit of a joke that after I had to move out of a property I rented through them because the landlord wanted to sell, they required me to pay referencing fees again when it was under 6 months I had this done, if I wanted to rent through them again. However, renting through them went smoothly.

I have dealt with Martin & Co for approximately 5 years both as letting agent and in capacity of estate agent when I chose to sell my property. In both roles I cannot speak highly enough for the services I received. As letting agent, Martin & Co are very attentive and anything requiring attention was dealt with quickly and professionally and I was kept informed to the right level and in a timely manner. When I made the decision to sell the property Martin & Co provided firm advice and support throughout the process; it should be noted that even upon finding a buyer the team at Martin & Co monitored progress carefully and offered further support proactively - This was especially important as during the sale I was out of the country for almost the entire process so having a reliable and trustowrthy team to help was essential. Today my sale was completed and I am extremely grateful for all the support I received - great team, great support, strongly recommended.