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Mansons Property Consultants

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.

Reply from agent

Anna, thank you 🙏 so much for your wonderful five-star 🌟🌟🌟🌟🌟 review of Mansons Property Consultants. We are truly grateful for your continued trust and support over the years, both as a landlord and in an estate agent capacity. It’s fantastic to hear that you’ve found our team to be approachable, professional, and highly capable. At Mansons, we pride ourselves on delivering exceptional customer service and expert property advice to clients in Jesmond and beyond. Your recommendation means the world to us, and we greatly look forward to working with you again soon. Thank you 🙏 once again for choosing Mansons Property Consultants!

5.00 /5

I have been a client of Manson’s Property Consultants, Newcastle for over 10 years. During this time I have received 100%+ professional, helpful and friendly service from all of the staff. Earlier this year during a routine inspection on my first floor flat in Wilson Street, Wallsend it was noted the staircase was infested with dry rot and therefore making it unsafe to use. Manson’s very quickly arranged for a contractor to attend to give a quotation. The dry rot was emanating from the downstairs flat so Manson’s made contact with the owner who carried out remedial works. However it was felt these were not sufficient to enable my work to be carried out at great expense and for the contractor to offer me a guarantee for the work that I needed to undertake. During the whole process despite being kept informed my tenant became extremely demanding and challenging. After many weeks of negotiation with the tenant and the downstairs owner we were forced to involve the services of North Tyneside Environmental Health to resolve the issue and start repair work on the flat. Manson’s sourced an alternative contractor that could carry out the work which was commissioned. Arrangements were made with the owner of the downstairs flat and my tenant. Unfortunately, works were delayed due to circumstances beyond our control (ie securing delivery of materials). During the whole period as the flat was unsafe to live in we did not collect any rent from the tenant as she was advised not to live there. Despite numerous requests for her to move out she refused and continued to live in the flat knowing there was a serious health and safety issue. During the period the tenant notified us of issues relating to electrics and boiler that needed repairs. However, these repairs could not be undertaken as the property was unsafe to enter. In the meantime as the tenancy period was coming to an end I instructed Manson’s not to offer a renewal as I was uncertain how long works would take. The tenant was served a two month notice that the tenancy would not be renewed at the end of October 2024 and she was advised to make arrangements to find alternative accommodation. My tenant has threatened me with disrepair, harassment as a result of retaliatory eviction compensation claim due to a breach of Landlord’s obligation. Recently a colleague of my tenants posted a very damning review on the Mason’s website in relation to all of the above. Subsequently due to the defamatory nature of the review, the post was taken down. During all this time Debbie Smith the manager has worked in an extremely professional manner and the fact that her professionalism, competency and compliance with housing legislation has been questioned by my tenant is an absolute insult and outrages. Fortunately work has commenced and I have been advised that the flat is now safe to enter, and therefore the outstanding repairs will be addressed. Thank you Manson’s for all your assistance during this extremely stressful period. Debbie you are an absolute star and deserve a medal for everything you have had to endure to remedy this situation. I cannot thank and praise you enough for all your assistance and help.

Reply from agent

Dear Shirley Thank you so much for taking the time to leave such a detailed and thoughtful 🌟🌟🌟🌟🌟 review. We truly appreciate your kind words and the trust you've placed in Manson’s Property Consultants over the past 10 years. It’s been our pleasure to assist you, especially during the challenges you faced with the dry rot issue at your flat in Wallsend. We understand how stressful this situation has been, and we are so glad that we could help navigate the complexities involved. It’s rewarding to hear that you found our service professional, helpful, and supportive throughout the process. Debbie and the entire team are truly grateful for your praise, and we’re so glad to have been able to work alongside you to reach a positive outcome. At Manson’s Property Consultants, we strive to offer exceptional property management services across Newcastle, and feedback like yours reassures us that we are on the right path. We’re thrilled that the repairs are now underway, and we will continue to support you in any way possible as the final steps are completed. Thank you again for your continued trust and for sharing your experience so others can benefit. We look forward to working with you for many more years to come! Warmest regards, Debbie and the Manson’s Property Consultants Team

5.00 /5

Fantastic staff, very polite and easy to talk too while being quick at their job and very professional

Reply from agent

Simon, thank you so much for your glowing 5-star 🌟🌟🌟🌟🌟 review! We truly appreciate your kind words about our fantastic staff. We pride ourselves on maintaining a team that is not only professional but also approachable and courteous. It’s wonderful to hear that you found our team easy to talk to and efficient in their work. Your feedback reinforces our commitment to providing top-notch service, and we’re thrilled to have met your expectations. We look forward to welcoming you back and continuing to provide an exceptional experience!

5.00 /5

Great service from start to finish on helping me get rehomed after being homeless

Reply from agent

Hello Alan, thank you 🙏🙏 so much for your kind words and 5-star 🌟🌟🌟🌟🌟 review! We're thrilled to hear that you had a positive experience with our service. Helping individuals transition to a new home 🏠 is at the heart of what we do, and it's incredibly rewarding to know that we could assist you in finding a place to call your own. Your feedback inspires us to continue our mission of providing professional and effective support. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your new home! Kirstey & the Mansons team.

5.00 /5

Mansons made our renting and move in as smooth as possible. The staff is prompt and friendly. Thank you for your great service!

Reply from agent

Thank you so much, Abel, for your glowing 5-star 🌟🌟🌟🌟🌟 review! We're thrilled to hear that your experience with Mansons Property Consultants was smooth and seamless. Our team takes great pride in providing prompt and friendly service to make renting and moving in as stress-free as possible. We're delighted that we could assist you, and we truly appreciate your kind words. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing Mansons, and welcome to your new home from Kirstey and the lettings team.

5.00 /5

Brilliant vibe, brilliant staff. 5 stars for me

Reply from agent

Hello Joshua, thank you 🙏 so much for your glowing review! We're thrilled to hear that you enjoyed the atmosphere and found our team to be top-notch. Your five-star 🌟🌟🌟🌟🌟 feedback truly means the world to us, and we're so grateful for your support. At Mansons Property Consultants, we're dedicated to providing an exceptional experience, and it’s wonderful to know we hit the mark. We look forward to assisting you again in the future!

5.00 /5

Very professional with a quick response time. Any issues will be solved instantly. Would definitely recommend.

Reply from agent

Hi Louis, thank you 🙏 for your 5-star 🌟🌟🌟🌟🌟 review! We’re so grateful for your recognition of our professionalism and quick response time. It’s our goal to resolve any issues promptly, and we're glad to hear we met your expectations. Your recommendation means the world to us, and we're here whenever you need us again! …

5.00 /5

Mansons are the most friendly, professional, and helpful estate agents I've ever used, and definitely the best on the market for the North East. The staff keep you updated every step of the way, I couldn't be happier with everything. Thank you so much! Big shout out to Hollie too :)

Reply from agent

Hello Diane, thank you 🙏 so much for your wonderful 5-star 🌟🌟🌟🌟🌟review! We're thrilled to hear that you found our team at Mansons to be friendly, professional, and helpful throughout your experience. Providing top-notch service in the North East is our priority, and it’s great to know that you felt supported every step of the way. We're especially glad that Hollie could make a positive impact—she’ll be delighted to hear your shout-out! We truly appreciate your kind words and look forward to assisting you with any future needs.

5.00 /5

Really friendly staff, everyone is so helpful. Every issue that is reported is sorted quickly! Best agency I have had to talk to, super easy to sort things out!

Reply from agent

Thank you so much for the wonderful 5-star Google review, Simona! We're so pleased to hear that you've had such a positive experience with our friendly and helpful staff. It's great to know that any issues you've reported have been resolved quickly. Providing excellent service is our top priority, so feedback like yours is incredibly encouraging. We really appreciate you taking the time to share your feedback - it means a lot to our team. We look forward to continuing to deliver the best possible experience for you.

5.00 /5
Reply from agent

Alaa, thank you for leaving a 5 star 🌟🌟🌟🌟🌟 review. It's really appreciated by the Mansons team. …

Contact details
Sales Phone:

0191 209 2222

Sales Email:

info@mansons.net

Lettings Phone:

01912092222

Lettings Email:

info@mansons.net

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR, North East, UK, NE2

About

Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.

Our team

Nick Manson

Managing Director

Deborah Thorpe

Debbie Smith

Cindy Barrow

Kirstey Waggitt

Claire Day

Lettings Consultant

Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
UKALA
NLA
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure