Me and my partner have been renting with mansons for the last 3 years and what a sublime 3 years it has been. We have rented with several lacklustre realtors in the past so we can both vouch that Mansons offer a more professional (and indeed more personal) renting experience. :-)
We used Mansons to rent a property for an employee coming for a 6 month stay from Spain. They were friendly, helpful and efficient every step of the way.
As a Landlord we use Mansons to manage our property portfolio. The whole team are incredibly efficient and provide concise and informative updates when required. They really do make the management process incredibly straightforward for the client. Having recently re-let a flat in record time we could not fault the service received. On the whole, delighted with Mansons and would recommend to anyone. W&K Properties Ltd
I am so impressed with the speed and efficiency of Mansons. They went above and beyond to ensure that we had a washing machine when ours broke, and we had a new one delivered in a week!! I have been Really impressed with all the services mansons have provided in the 19 mo this we have been renting with them. Kayley in particular is a true credit to you agency, she very approachable, efficient, and genuinely lovely. Thanks so much!!
This was my first time moving, Masons and Elena made the experience simply, fun and stress free, Elena's kind, fun and bubbly personality took something i was expecting to be boring and made it simple and easy for me to move into the property i was looking for, she was fun and a pleasure to speak to and really helpful so thanks again Elena!
Elena was well-organised, very professional and friendly. She helped us navigate the renting process, negotiate the terms of our contract and made sure to have everything in place prior to our move. Her patience and perseverance as well as her considerate attitude made us confident that we have chosen the right agency.
Mansons have been a wonderful agency for me and my husband for so many reasons. Having decided to up sticks three years ago and move abroad, we were very nervous about many things! Including leaving our beloved home in the hands of someone else to take care of. However Mansons have been so efficient yet warm throughout all the ups and downs of letting our property. It felt like we had left our home in the care of friends rather than estate agents. Everyone we've dealt with has had a great sense of humour - I think this must be part of the selection criteria to join the team - and we have always enjoyed our conversations with them, whether face to face, by email or on the phone. Put simply, they are lovely people working for an outstanding estate agency. I can't recommend them enough.
As well as the basics you would expect from a letting agent - vetting tenants, arranging payments, prompt attention to repairs, the team at Mansons, particularly Debbie Smith, supported us and tenants through very difficult issues with neighbours. As we are absent landlords in NZ, this was very stressful and without the extra concern, professionalism and good communication from Mansons, we'd have been at a loss. There was genuine concern to support us, even after the point when we stopped the let, in order to assist us resolve the issues. We can't recommend this company highly enough, it was superb service.
I don't post reviews very often, but when I do it´s because it´s well deserved, It´s been a pleasure dealing with the friendly staff at Mansons throughout the time me and my family have been renting in Northumberland. Problems are quickly addressed and the staff go out of their way to help and keep their clients happy. Kayley and the rest of the staff deserve a praise. I wouldn't hesitate to recommend Mansons for people looking to rent in the area.
The whole team is fast, friendly and efficient. I moved to Newcastle from Ireland for work and they were flexible and cooperative. Had to fly over for viewings and they even went the extra mile and gave me a lift into the city centre after one as I was running late for my train. They even opened the office early for me when I went to collect my keys as I have a very tight schedule. Thanks Gav and Elena for getting the paperwork sorted, getting the move in date moved back and getting me my keys really quickly and effortlessly. I would recommend these guys to anyone. What a great team!
5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR, North East, UK, NE2
Website:
http://www.mansons.net/Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.
Managing Director
Lettings Consultant