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Mansons Property Consultants

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
16.07.2016
Looking to rent? Look no further!

Me and my partner have been renting with mansons for the last 3 years and what a sublime 3 years it has been. We have rented with several lacklustre realtors in the past so we can both vouch that Mansons offer a more professional (and indeed more personal) renting experience. :-)

Reply from agent

Hi Julia, thanks so much for taking the time to leave us a review! Thank you for being lovely tenants and taking care of the rental property as if it were you're own, we wish you all the best in the future ::)

5.00 /5
07.07.2016
Great Service

We used Mansons to rent a property for an employee coming for a 6 month stay from Spain. They were friendly, helpful and efficient every step of the way.

Reply from agent

Jane thank you for taking the time to leave your review of Mansons Property Consultants service and your experience. Hope we can be of help in the future. Many thanks. Deborah

5.00 /5
05.07.2016
Epitome of efficiency

As a Landlord we use Mansons to manage our property portfolio. The whole team are incredibly efficient and provide concise and informative updates when required. They really do make the management process incredibly straightforward for the client. Having recently re-let a flat in record time we could not fault the service received. On the whole, delighted with Mansons and would recommend to anyone. W&K Properties Ltd

Reply from agent

Tom thank you for taking the time to leave valuable feedback in your review of Mansons service and the team in handling the rental of your property. Look forward to being of help in the future.

5.00 /5
01.07.2016
Maintenance: washing machibe

I am so impressed with the speed and efficiency of Mansons. They went above and beyond to ensure that we had a washing machine when ours broke, and we had a new one delivered in a week!! I have been Really impressed with all the services mansons have provided in the 19 mo this we have been renting with them. Kayley in particular is a true credit to you agency, she very approachable, efficient, and genuinely lovely. Thanks so much!!

Reply from agent

Thanks so much for the lovely feedback Jennifer! Glad you are enjoyiong your tenancy and everything is going smoothly now but please don't hesitate to let us know if anything arises! :) Kayley x

5.00 /5
08.06.2016

This was my first time moving, Masons and Elena made the experience simply, fun and stress free, Elena's kind, fun and bubbly personality took something i was expecting to be boring and made it simple and easy for me to move into the property i was looking for, she was fun and a pleasure to speak to and really helpful so thanks again Elena!

Reply from agent

Hi Jamie, thank you so much for your very kind feedback, we hope you will be happy renting in Heaton!. Do let us know if you need anything else going forward! The Mansons Lettings Team, Elena :-)

5.00 /5
03.06.2016
Professional and helpful agent

Elena was well-organised, very professional and friendly. She helped us navigate the renting process, negotiate the terms of our contract and made sure to have everything in place prior to our move. Her patience and perseverance as well as her considerate attitude made us confident that we have chosen the right agency.

Reply from agent

Hello Andra! Thank you so much for writing this. I hope you will continue to be very happy in the property with your family. It has been our pleasure. :-)

5.00 /5
01.06.2016
Compassionate, reliable and quirky!

Mansons have been a wonderful agency for me and my husband for so many reasons. Having decided to up sticks three years ago and move abroad, we were very nervous about many things! Including leaving our beloved home in the hands of someone else to take care of. However Mansons have been so efficient yet warm throughout all the ups and downs of letting our property. It felt like we had left our home in the care of friends rather than estate agents. Everyone we've dealt with has had a great sense of humour - I think this must be part of the selection criteria to join the team - and we have always enjoyed our conversations with them, whether face to face, by email or on the phone. Put simply, they are lovely people working for an outstanding estate agency. I can't recommend them enough.

Reply from agent

We really appreciate your kind words Stefanie. It was a pleasure to work with you. If we can ever help in the future please give us a call.

5.00 /5
26.05.2016
Superb Service

As well as the basics you would expect from a letting agent - vetting tenants, arranging payments, prompt attention to repairs, the team at Mansons, particularly Debbie Smith, supported us and tenants through very difficult issues with neighbours. As we are absent landlords in NZ, this was very stressful and without the extra concern, professionalism and good communication from Mansons, we'd have been at a loss. There was genuine concern to support us, even after the point when we stopped the let, in order to assist us resolve the issues. We can't recommend this company highly enough, it was superb service.

Reply from agent

Thank you very much for your kind words.. If we can ever help in the future please do not hesitate to contact us.

5.00 /5
24.05.2016
Best estate agent I've had the pleasure to work with

I don't post reviews very often, but when I do it´s because it´s well deserved, It´s been a pleasure dealing with the friendly staff at Mansons throughout the time me and my family have been renting in Northumberland. Problems are quickly addressed and the staff go out of their way to help and keep their clients happy. Kayley and the rest of the staff deserve a praise. I wouldn't hesitate to recommend Mansons for people looking to rent in the area.

Reply from agent

Thank you so much for your kind words Kari! You and your family have been a pleasure to deal with too, we hope you are happy in your home. All the best! Kayley

5.00 /5

The whole team is fast, friendly and efficient. I moved to Newcastle from Ireland for work and they were flexible and cooperative. Had to fly over for viewings and they even went the extra mile and gave me a lift into the city centre after one as I was running late for my train. They even opened the office early for me when I went to collect my keys as I have a very tight schedule. Thanks Gav and Elena for getting the paperwork sorted, getting the move in date moved back and getting me my keys really quickly and effortlessly. I would recommend these guys to anyone. What a great team!

Reply from agent

Dave thank you so much for the review of your experience renting a property with Mansons. It was our pleasure to help make the process as convinient as possible and hope you enjoy living in the apartment on the quayside. Please let us know if we can help with anything during your tenancy. Gav

Contact details
Sales Phone:

0191 209 2222

Sales Email:

info@mansons.net

Lettings Phone:

01912092222

Lettings Email:

info@mansons.net

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:00
Address

5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR, North East, UK, NE2

About

Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.

Our team

Nick Manson

Managing Director

Deborah Thorpe

Debbie Smith

Cindy Barrow

Kirstey Waggitt

Claire Day

Lettings Consultant

Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
UKALA
NLA
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure