Mansons Property Consultants

5 Holly Avenue West, Jesmond, Newcastle upon Tyne, Tyne & Wear, NE2 2AR, North East, UK, NE2

Featured Claimed branch

4.8 746 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Stefenie Anderson The Trusted Agent 1 June 2016

Compassionate, reliable and quirky!

Mansons have been a wonderful agency for me and my husband for so many reasons. Having decided to up sticks three years ago and move abroad, we were very nervous about many things! Including leaving our beloved home in the hands of someone else to take care of. However Mansons have been so efficient yet warm throughout all the ups and downs of letting our property. It felt like we had left our home in the care of friends rather than estate agents. Everyone we've dealt with has had a great sense of humour - I think this must be part of the selection criteria to join the team - and we have always enjoyed our conversations with them, whether face to face, by email or on the phone. Put simply, they are lovely people working for an outstanding estate agency. I can't recommend them enough.

Reply from Mansons Property Consultants : We really appreciate your kind words Stefanie. It was a pleasure to work with you. If we can ever help in the future please give us a call.

Phil Dinham The Trusted Agent 26 May 2016

Superb Service

As well as the basics you would expect from a letting agent - vetting tenants, arranging payments, prompt attention to repairs, the team at Mansons, particularly Debbie Smith, supported us and tenants through very difficult issues with neighbours. As we are absent landlords in NZ, this was very stressful and without the extra concern, professionalism and good communication from Mansons, we'd have been at a loss. There was genuine concern to support us, even after the point when we stopped the let, in order to assist us resolve the issues. We can't recommend this company highly enough, it was superb service.

Reply from Mansons Property Consultants : Thank you very much for your kind words.. If we can ever help in the future please do not hesitate to contact us.

Kari Gunnarsson The Trusted Agent 24 May 2016

Best estate agent I've had the pleasure to work with

I don't post reviews very often, but when I do itÂ´s because itÂ´s well deserved, ItÂ´s been a pleasure dealing with the friendly staff at Mansons throughout the time me and my family have been renting in Northumberland. Problems are quickly addressed and the staff go out of their way to help and keep their clients happy. Kayley and the rest of the staff deserve a praise. I wouldn't hesitate to recommend Mansons for people looking to rent in the area.

Reply from Mansons Property Consultants : Thank you so much for your kind words Kari! You and your family have been a pleasure to deal with too, we hope you are happy in your home. All the best! Kayley

Olivia Turner The Trusted Agent 19 May 2016

Jonathan Paul The Trusted Agent 17 May 2016

Awesome!!

We have just received our keys today for the property. Elena and Mansons have been an amazing help getting everything sorted to the lead up to the moving date. They have answered any and all questions we've had and kept in regular contact to make sure everything was going smoothly. I cannot fault the service or Elena's great customer service!!

Reply from Mansons Property Consultants : HI Jonathan, thank you! We will continue to look after you and Jamie as Mansons tenants :-) x

H L Sipos The Trusted Agent 16 May 2016

The best agency I even had to deal with

All I can do just recommend you this agency. During our 3 year tenancy we had to face lot's of problems with our house, but every time all the members of staff at Manson's been really helpful and supportive and our problems been sorted in a very professional manner.. I can say that they are the most professional agency that I even had to deal with. It's been a real pleasure dealing with them.. Thank you again, Regards, Mrs.Sipos

Reply from Mansons Property Consultants : Dear Mrs Sipos Thank you very much for your kind words about our service and your experience with Mansons. If you ever need us you know where we are, we will be more than happy to help you. We wish you all the very best in your new home. Kind regards Cindy

DEBORAH HODGSON The Trusted Agent 15 May 2016

Letting service

First class service from Gav and Elena on a challenging property let. A professional service ran impeccably with efficiency and enthusiasm at all times. We would highly recommend Manson's to fellow friends and landlords and will definitely use them again in the future. Its been an absolute pleasure working with your Team.

Reply from Mansons Property Consultants : Hi there Deborah, Many thanks to you for your kind remarks. It was a pleasure working with you also and we hope to get the opportunity to rent your great property for you again. All the very best to you - Gav, Elena & the Team

Steven Wallace The Trusted Agent 5 May 2016

Smoothest letting process ever!

I am very happy to have worked with Mansons. Their service was one of the best I have dealt with and Gav was a real help throughout the whole process. Compared to other estate agents in the area this has to be one of the best!

Reply from Mansons Property Consultants : Hey Steven, Thank you ever so much Steven, your lovely comments have made my day! Do come back to me again if you need any assistance, I will be more than happy to help. Take care Steven - Gav

Casey Robinson The Trusted Agent 5 May 2016

Very helpful and lovely to work with.

As a previous tenant I've worked with other estate agents before and had a fairl bad experience so was pretty unsure about how this time round would go but I couldn't of wished for a better service. The consistent contact from Gav and updates has been a godsend of reassuring me everything was being handle correctly. Everything was dealt with and finalised writhing brilliant time and I'm now happily moved into my property after only a short period of time sorting everything out. I would definitely feel a lot more satisfied and confident to take on a new property under mansons in the future.

Reply from Mansons Property Consultants : Hi Casey - Thank you ever so much, I am pleased we have managed to restore your faith in Lettings Agents! Enjoy your new home! Thank you again - Gav

katie Mulholland The Trusted Agent 27 April 2016

Can't fault the service provided by Kayley

My first experience of private tenancy so I was a bit worried. I had to contact kayley a few times throughout the tenancy. She was quick to respond, she persuaded the landlord to make some enhancements and if she couldn't help she would tell me why.

Reply from Mansons Property Consultants : Thank you for your feedback Katie! I am pleased you have been happy with the way Mansons have looked after you and the property during your tenancy with us. All the best! Kayley

About Mansons Property Consultants

Mansons Property Consultants are multi award winning estate agents, specialists in sales, lettings & property management based in Jesmond, Newcastle upon Tyne. Buying, selling or renting we can help. We are an independent estate agency which was established 2001 and the exclusively appointed Guild Property Professional member for Jesmond. We are committed to providing a high-quality personal service to customers looking to sell, let, buy or rent which is reflected in our online reviews.

Website: http://www.mansons.net/