Outstanding service from all

Outstanding service from all who work at Mansons with special credit to Elena. I found them to be extremely efficient, very thorough and of course approachable. Elena was very welcoming from the first time I spoke with her, as were the rest of the team in the office when I went to sign the tenancy. Elena thoroughly explained the letting procedure to me and provided me with constant support via email (and at the end of the telephone if required!). From choosing our property to collecting the keys, Mansons never took their eye off the ball; even informing us the carpets were being cleaned and the painters were in! I would highly recommend them to tenants and landlords alike and I firmly believe Mansons are by THE best agent in the North East! I have dealt with several agents in the past and not one of them has provided service, care and attention like Mansons.

The overall service was

The overall service was excellent. Staff were extremely helpful, always responded very promptly and provided additional advice over and above. All this made the process a lot smoother and easier. We were delighted with the service we received and would highly recommend Mansons.

Rented my flat in Jesmond, Newcastle very quickly.

After another agent failed to rent my flat, I was recommended to Mansons. They found tenants quickly and took care of everything from referencing to legal work. Good service.

Just sold my flat through Mansons and I couldnt believe how smooth everything went. I did'nt have to chase up viewing feed back and got an offer for the asking price in 9 days. I would like to thank all the staff for their help and guidance over the past 6 weeks and highly recommended them.

I moved into my property this week. Upon viewing, the whole experience was the best I have ever experienced. The Team have pulled out all the stops for a quick move and I’m very impressed. I was checked into my managed property and was impressed with the service I received. They took photos of its condition and of all items that are in my apartment. Everything that is listed in the apartment was validated, even down to light bulbs! The service from start to finish has been the best I have had from any agent in the north east. A big thank you to everyone at Manson’s. I will be recommending them to my friends and colleagues.

We've just let out our property through Mansons, Nick and his team have given us a professional, friendly, quick and first class service. We bought a property from them a few years back and wouldn't hesitate to use them again and definitely recommend them.

The company has handled two sales on my behalf. In both cases, Mansons were extremely professional in their approach. Advice was given sympathetically but realistically. Any issues raised were dealt with promptly and efficiently. Gav Younger in particular was very good at his job. Personable yet very much on the ball. I wouldn't hesitate to use Mansons again.

Great property, friendly

Great property, friendly & helpful staff. Me and my friend recently rented a property from Mansons. I am a professional and my friend is a final year student, we mainly dealt with Elena who was extremely helpful and kind to us. Mansons were very quick and prompt with delivering everything we needed and also provided a check in to the property where we were shown any minor maintenance problems that were due to be fixed (door handle replacement and loose light fitting was about as bad as it got.) The property is of a very high standard and is a great value for money. We are happy to be renting the property under such a great Estate Agents.

Can't fault Mansons service

Can't fault Mansons service at all - queries were dealt with promptly by all the members of the team we spoke to, always courteous and arrived promptly for all visits to the property. Nothing was too much trouble for Gavin who rushed through some paperwork so we could get the keys as soon as possible, especially as this was also during the busy student letting period. The offices are modern and clean and they also do a nice cuppa! Have now dealt with Mansons on a couple of occasions over a number of years and would not hesititate to use them again.

Just rented a flat in Jesmond

Just rented a flat in Jesmond through this company, dealt with Gav and Nick, helpful, friendly and proffesional, made my first experince of renting a property very easy. Bonus is they manage the property so don't have to deal with the landlord.