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Martin & Co Plymouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

These guys have been my letting agents for a couple of years now and they have been most excellent. My tenant of 12 years has just left me and i needed to get some work doing after an amazingly comprehensive report was send to me containing an album of photos, detailing maintenence works required. Abbie Allen-May took up the challenge and amazingly in only a few days had obtained quotes and got the contractors working away in the house with a ruthless efficiency that has severly impressed a fellow perfectionist. If you are after a letting agent then look no further, you have found a good one.

Reply from agent

Dear Richard, We're absolutely delighted to hear such glowing praise for our team, especially Abbie Allen-May! Thank you for taking the time to share your experience with us. It means a lot to hear that you've consistently had such positive experiences with Martin & Co Plymouth Lettings and Estate Agency with our Fully Managed Service we offer all of our Landlords over the past twelve years. We take pride in offering exceptional service to our clients, and Abbie's dedication to that mission truly shines through. Your words about her "amazingly comprehensive report," "ruthless efficiency," and ability to secure contractors within days reflect not only her professionalism but also her deep understanding of the challenges landlords face. We're incredibly fortunate to have someone like Abbie on our team! It's so gratifying to know we were able to ease the transition after your long-term tenant's departure. We strive to make the entire process as seamless and stress-free as possible, and your kind words confirm that we're on the right track. Thank you again for your trust and confidence in Martin & Co Plymouth Lettings and Estate Agency. We're committed to maintaining your satisfaction and exceeding your expectations for many years to come. Please don't hesitate to reach out if there's ever anything we can do to assist you further. Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

Brilliant service, very prompt with calls and emails. Their lettings staff take the time to understand your needs and make you feel comfortable. Shout out to Louise who helped me find a great place to stay - thank you so much for the help.

Reply from agent

Dear Greg, We're absolutely thrilled to hear about your brilliant experience with our lettings team! We take pride in providing prompt communication, understanding your needs, and creating a comfortable atmosphere – it's fantastic to know we achieved that for you. Your shout-out to Louise is greatly appreciated! She's dedicated to helping clients find their perfect home, and your kind words truly showcase her commitment. We'll be sure to share your feedback with her, it will definitely make her day. Thank you for choosing Martin & Co Plymouth Lettings and Estate Agents and for taking the time to leave such a positive review. We wish you all the best in your new home and hope you continue to have a wonderful experience with us. Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

We entrusted our Plymouth rental properties to Martin and Co in October 2022. After accustoming ourselves to their operating procedures we are very satisfied with the results, rents are on time and tenant/landlord relationships much improved. We would attribute this, not only to our working relationships we have with all members of the company but in particular to the Head of Property Management and also to our own Property Manager.

Reply from agent

Dear Richard, Thank you so much for taking the time to share your positive experience with Martin & Co in Plymouth Lettings and Estate Agents! We're thrilled to hear that you're satisfied with the results, particularly with the improved rent collection and tenant/landlord relationships. Your kind words about our team, especially the Head of Property Management and your dedicated Property Manager, are truly appreciated. It's our dedicated staff who go the extra mile to ensure positive outcomes for landlords like yourself. Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

I would like to say thank you to Martin & Co Plymouth for helping my sons with their new rental property. We are so please we choose your company after viewing with many rentals agencies, they never get back to us if we are selected or not. It’s really hard for young professionals to get on the property ladder and it much harder for them rent being quite competitive out there. Thanks you Michael Cowell 5* We will definitely be recommending you.

Reply from agent

Dear Monique, Thank you so much for your kind words and 5-star review! We're thrilled to hear that your sons had a positive experience working with Martin & Co Plymouth to find their new rental property. We take pride in offering efficient and professional service, and it's always rewarding to know that we've made the process easier for young professionals navigating the competitive rental market. We understand the challenges young people face when searching for rental properties, and we're committed to providing clear communication and personalized assistance throughout the process. We're happy to hear that your sons felt supported and informed while working with our team. Your recommendation means the world to us! We appreciate your trust, and we hope your sons enjoy their new rental property. Please don't hesitate to reach out if they need any assistance in the future. Many Thanks Abigail Lamerton New Business Generation Manager

5.00 /5

It has been a great experience dealing with Martin & Co Plymouth - Especially Michael Cowell who showed me around at my new place. Michael showed me in and turned on the lights in every room, to get a good view of the space. As we were standing in the kitchen, he said: "I will give you a bit of privacy and let you have a look around, and if you have any questions I'm here to answer them." which I found very thoughtful, as exploring a potential new place on your own really helps you get a feel for the place and make a decision. After expressing my interest in the property, I was shown the application form and explained how to fill it in, very straight forward process. Michael also frequently kept in contact by phone, during the reference checks and finalisation. All in all he has been very easy to talk to and quick at processing and answering emails. I am very pleased and I am looking forward to renting under Martin & Co, hoping for the same level of service moving forward while living at my new place.

Reply from agent

Dear Rene, Thank you so much for your fantastic review of Martin & Co Plymouth Lettings and Estate Agents and especially for highlighting Michael Cowell's exceptional service! We're thrilled to hear that you had such a positive experience during your search for a new home. It's incredibly rewarding to hear that Michael went above and beyond to make you feel comfortable and informed throughout the process. His thoughtful approach by showing you the property thoroughly, offering you privacy to explore, and explaining the application process clearly demonstrates his dedication to customer satisfaction. We appreciate you mentioning his frequent communication and responsiveness during the reference checks and finalization. Knowing that he ensured a smooth and efficient process is truly valuable to us. Your praise for Michael and Martin & Co Plymouth Lettings & Estate Agents means a lot to us. We strive to provide our clients with an exceptional experience at every step, and your kind words confirm that we're on the right track. We are happy to hear that you're looking forward to renting with us and sharing your positive experience with others. We are committed to maintaining the same level of service throughout your tenancy and are here to support you in any way we can. Thank you again for choosing Martin & Co Plymouth Lettings & Estate Agents and for your wonderful feedback. We wish you all the best in your new home! Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

What a refreshing change it was using Martin & Co. I was greeted by Louise Pearce. Louise sat me down and very concisely led me through the whole renting journey and answered all the questions that I had from that. I was given first class service at all times, which contrasted sharply compared to other agents I'd visited, who barely seemed to know that customer care is key when dealing with clients who need advise and guidance when looking to embark on renting.

Reply from agent

Dear Steve, We're absolutely thrilled to hear your refreshing experience with Martin & Co Plymouth Lettings & Estate Agents, starting with your warm welcome from Louise Pearce! Louise takes immense pride in guiding prospective tenants through the renting journey with clarity and attention to detail. Hearing that she answered all your questions and provided first-class service at every step is a true testament to her dedication and understanding of customer care. Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

I had my viewing earlier today with Martin & Co. Michael in one of their beautiful flats. He's been very detailed with the information and explained it well, responding quickly to any questions in the email. I find the house very cosy and accessible to all. Very pleased with the service. Thank you Michael! :)

Reply from agent

Dear Bibilie, Many thanks for your review, it is lovely to hear about Michael's communication skills. We feel it to be so important with keeping Tenants up to date throughout the move in process as we acknowledge this can be a stressful time. Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5
5.00 /5

Best renting agent in Plymouth, nice and perfect in what they do.

Reply from agent

Dear Obube, Thank you for confirming we are the best Letting Agency in Plymouth! Many Thanks Abigail Lamerton Business Generation Manager

5.00 /5

Michael was very helpful. Viewing the property and navigating the process was a breeze with his help. Thank you.

Reply from agent

Dear Sarah, I am pleased to hear how helpful Michael was during your Lettings Application process for one of our Managed Properties. We hope you're happy and settling into your new home. Many Thanks Abigail Lamerton Business Generation Manager

Contact details
Sales Phone:

01752 255 255

Sales Email:

plymouth@martinco.com

Lettings Phone:

01752 255 255

Lettings Email:

plymouth@martinco.com

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 14:00
Address

27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4

About

Here at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.

Our team

Chris Whitaker

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available