AVOID AVOID AVOID!!!! THE WORST AGENT I HAVE EVER THAT THE MISFORTUNE OF DEALING WITH. I HAVE MULTIPLE P[ROPERTIES I RENT OUT AND WILL NEVER USE THIS AGENT DUE TO POOR TENANTS WHO DO NOT PAY THEIR RENT AND TRASH THE PROPERTIES, THEN WHEN I ASK IF THEY CAN HELP THEY TELL ME THEY CANT AND TO GO THROUGH INSURANACE AND ITS NOT THEIR PROBELM!!! SHOCKING AFTER BEING A CLIENT SO LONG. I ALSO HAVE TWO PREOPERTIES THAT I AM LOOKING TO SELL IN SHENFIELD. BACK TO GOOD OLD BERESFORDS!! 125 YEARS OF RUBBISH!!!! STAFF HAVE GONE DOWN HILL. DIRECTORS ARE USLESS, RUNNING THAT PLAFCFE INTO THE GROUND. WONT TAKE LONG I DONT THINK!! SHAME I CANT GIVE ZERO STARTS!!!!!!!!! AVOID THGIS AGENT, LOTS OF GOOD TRUSTWORTHY ONES TO USE! HONEST REVIEW. I SEE THIER DIRECTOR TRIES TO COMMENT ON POOR REVIEWS, YOU ARE POOR IAN AND SO IS YOUR COMPANY. SORT THAT OUT BEFORE RESPONDING. YOU HAVE BIGGER PROBLEMS!!!!!!!!!!!

I don’t recommend! I was very disappointed about this agency because,the agents tells you something and after that doesn’t make anything! Normally they had to refund us some money for 15days because,we moved earlyer than we normally should...because the landlord was sick...they told us that will refund the money. When I called them to refund the money they said “sorry you have to speak with your ex landlord to refund the money”. I asked then: Why you said then than you guarantee the refund. Charlie’s response was: “Sorry”!

BY FAR THE WORST AGENT I HAVE EVER DEALT WITH! Their lettings staff are rude and unhelpful. The women I spoke to on the phone couldn't wait to get me off the phone, they didn't offer to help me just told the manager was away an no one could help me. I had such a bad experience I will be letting my friends know my thoughts about your company. I was calling as I am a landlord with multiple properties in Romford and Dagenham I am looking to have managed. I will be using another local agent and I strongly advise other landlords to do the same!

Worst estate agent ever ! Put the rent up every year and given reason why like how they will improve your property been waiting 6 months for these improvements that have never happened. Your property manager never answers the phone unless it benefits them. They never fix anything ! I've been living in my property nearly 2 years and not once have a property inspection yet they charge the landlord saying they do it. Just rubbish and rude can't wait to move out mine so I don't have to deal with them again