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Hannah James Estates

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.80 /5
03.02.2024
Professional and expert local knowledge

The team at Hannah James worked very hard on our behalf. Unfailingly professional, they deliver a friendly, personal service, and have excellent local knowledge. I would definitely instruct them again. Using the associated law firm for the conveyancing made for a seamless process, that also offered good value for money.

Reply from agent

Dear C Cox, Thank you for your wonderful review and for choosing Hannah James. We're thrilled to hear about your positive experience and that our partnership with the law firm provided a seamless process. Our team looks forward to working with you again in the future! Warm regards, The Hannah James Team

4.80 /5
03.01.2020
Excellent and personal customer service

We had an excellent customer experience from Manchester Durman. James Manchester was exceptional as both an estate agent and conveyancing solicitor. During an unpredictable housing market, James and the team sold our house very quickly and for a good price. The team were always professional and available. The telephone was answered promptly - no hanging on for an answer machine - and email was also managed effectively. Every member of the team gave us time so that we felt very valued customers. By combining the solicitors with the estate agents we were able to communicate easily and readily with James to understand the legal aspects of the sale and purchase. The quality of service received was not at the expense of speed - the sale and purchase proceeded quickly with James working proactively to maintain the pace, minimising the chance of losing our dream property. We would highly recommend Manchester Durman for their sales and conveyancing services.

4.60 /5
01.12.2022
Review

excellent customer service, communicated throughout process, always professional and on time.

Reply from agent

Kaya, thank you for your review. The whole team wish you lots of luck in your new family home

4.50 /5
20.09.2021
Excellent Estate Agents

Excellent service would thoroughly recommend, very knowledgeable and helpful staff

4.50 /5
26.03.2021
Personal Service

We recently completed a house sale in Sanderstead with Manchesters. Several things really impressed us. The knowledge of the local area, frequent communication so that we were always aware of progress, the degree of personal service and awareness of our property details were much better than any previous dealings with estate agents. No hesitation in recommending them to vendors.

4.40 /5
03.07.2024
Seller

Very friendly and professional staff,good value for all the problems with the buyer...hence the 3 stars for speed of transaction.Kept us informed every step of the way. Would definitely recommend.

4.40 /5
03.05.2024
Very satisfied with Hannah James Estates

The staff were extremely friendly and helpful throughout and kept us informed at every stage of the process. There were some slight delays before both exchange and completion and we ended up having to reduce the price in order to keep the sale, but this process was very well and tactfully managed by the agents.

Reply from agent

Dear Robert, Thank you for your kind words and the 4-star review! We're delighted our team provided friendly and informative service. We understand the challenges that delays and price negotiations can bring, and we're glad to have navigated these smoothly for you. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Warm regards, Hannah James Estates

3.40 /5
10.10.2022
Mixed set of observations

Slow and rare feedback and on several occasions no-one available on the Estate Agency staff when calling by telephone

Reply from agent

Mr Nichols I am sorry that you feel the service we provided fell short of what we usually provide. We carried out 26 viewings in the first week of marketing and achieved offers over the asking price in that week, one of which was accepted which is actually exceptionally fast. If agency staff are out on viewings, they will always return your call as soon as they are back. If there is anything more specific that you would like to feedback on, please do feel free to contact me directly and I will happily look into it and feedback directly to you. Regards Hannah

1.00 /5
Reply from agent

This reviewer is not a recognised Vendor or Buyer according to our best information

1.00 /5
Reply from agent

This reviewer is not a recognised Vendor or Buyer according to our best information

Contact details
Sales Phone:

020 8657 5599

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 10:00 - 16:00
Address

19 Limpsfield Road, Sanderstead, CR2 9LA, South Croydon, Uk, CR2

Established in 2005, we are your Guild of Property Professionals representatives for South Croydon (CR2) with independent reviews linked to our website via viewagents.com. Originally Solicitors, and still trading as Solicitors, we have been in the same prominent location opposite Gresham Primary School in the heart of Sanderstead village since 1991, the firm having originally been established as a family firm in 1979. James Manchester, the main property solicitor here works alongside Pippa Hare who manages Hannah James Estates and together they bring these two disciplines together seamlessly with a fantastic team of diligent and caring locals. Hannah James Estates is a trading name of Manchesters Solicitors, authorised and regulated by the Solicitors Regulation Authority for legal aspects under SRA no.58391. The estate agency is regulated by the Property Redress Scheme, member no 4386.

Our team

Pippa Hare

Sales Manager

Guild of Professional Estate Agents
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure