Very little communication especially in times of need. Still waiting on the remainder of my deposit after over three months although I have been charged for a standard clean for the next tenant! Pitty it was not cleaned for when I moved in, the fridge freezer didn’t even have any doors! Anyway nobody seems to give a monkeys so will just have to keep waiting! Good luck if you get Cherelle as your property manager, hope u have a lot of hair to pull out!

The worst nightmare of my life! My experience so far with Streets ahead agency i do not wish it for my enemy. I recently rented a property from this agency for which on getting there there are many things faulty in the house, including toilet and oven and thorn carpet covered up with different colour different to the rest of the house. They kept insisting most of my complaint is cosmetics and that i agreed to take the house as seen,even though there was a present occupant at the house as at the time i viewed which makes what can be seen limited. it has taken the agency a whole week to fix only the toilet of which i have no access the whole week and they are insisting my money is still counting. everyone that appeared nice as at the time of house hunt/viewing have suddenly turn deaf ears and would not even reply or return my emails/calls. There approach if you ever have any issue to address is so unrofessional and they can be politely very rude to you giving unsafe and unprofessional advice. Once they have your money they dont care about you as a tenant or rendering good service. There seem to be a very bad culture of which some of the staff have built there attitude on. I will definitely not recommend. I am just starting with them and i am already stressed to the climax. I wish I never started with them in thefirst place.

Very Unprofessional Agency, Loosing time. Very unorganised and disrespectful. They booked 20 other people at the same viewing time as me for vewing the property, and after waiting for her all of this time, we have been told that they do not have the key and the tenant is not in. Horrible experience! I never recommend it for anybody! DO NOT WASTE YOUR TIME!

They seem good at first. Once you have rented the property they are useless especially the property manager. They really don't deserve 1 star if I am being completely honest.

Not even one star. Street ahead sell very well, then tell you to review them 5 stars straight after that. however, when you have problems like we have for the past near 6 months, they cannot help you. We have been without keys and important maintenance now for 6 months which has been anything but a positive experience. The property management team appear to be lazy as they don't actually do anything to help and sometimes even ignore emails and don't call back. Never use Streets ahead is my recommendation.

Do not ever use them. On surface great but we did their job for them. Terrible from start to finish. We paid for them to obtain references and collect our rent. References were incorrect and i had to check them and i had to chase our late rent every month. We received our deposit at the end immediately, before the inventory was completed, which was strange as it should have been in a holding account, which requires notice and we were told the inventory had been done, it hadn't and the agent came unauthorized when were in the property!!!