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Thank you for your review, we hope you're well

Good afternoon. Thank you very much for your feedback, it's much appreciated.

Good morning, Thank you for taking the time to leave a review and share your feedback. We understand and acknowledge your concerns regarding the sales process. It's important to note that, despite our best efforts, we cannot guarantee that every sale will proceed smoothly to completion after an agreement is initially reached. There are numerous factors that can cause a sale to fall through, which can be related to either the buyer's or seller's circumstances. We strive to maintain transparency and communication with all our clients, and it's encouraging to hear that you appreciate being informed promptly when an opportunity arises again due to a sale falling through. Our aim is to provide you with the chance to make a successful purchase and see it through to a successful completion. We are committed to offering good and fairly priced houses in Harrow and the neighbouring areas, and we will continue to work diligently to facilitate smooth transactions for both buyers and sellers. Should you have any further questions or need assistance, please do not hesitate to get in touch with us. Thank you once again for your feedback.

Thank you for your feedback which is surprising. A good Estate Agent will keep calling solicitors in order to facilitate the sale. This is what assisted in your successful purchase. Surely the negative feedback should be directed at the party charging you for their time rather than the estate agent whom is not. In regards to the management charges, we don’t claim to be the cheapest agent around, nor are we the most expensive. You get what you pay for in this industry and perhaps you’ll realise that in time. We wish you the best of luck. Thank you

Good morning. I can not see that you're registered with ourselves. I would like to see how we can be of assistance and where we went wrong so that we can look to improve in the future.