The estate agent who showed us the property we ended up buying told lies throughout the viewing. He was incredibly pushy to the point where we almost backed out of the sale. If we didn't really like the place we probably would have. We voiced our concerns about an issue that was brought up in the survey. Initially we got the brush off then they via the seller gave us false reassurances that there was no issue. On completion we found we were correct and we were left with no heating in the middle of winter and a plumber bill to fix it after Christmas. I honestly don't know how some people sleep at night. We certainly wouldn't use them to sell our property and if we had a choice we wouldn't have bought from them either. Their offices look like they're ready to pack up and run at any point but we didn't see that until we picked up our keys.

Managing agents should manage. This team arranged meetings and never arrived at the agreed time forgot and when we had to do the checkout, they forgot. So having taken leave to do it, I found myself waiting all morning. When I needed a photo of the electricity meter after the checkout, the person was in the office but as soon as they heard it was me, they got mysteriously busy so could not take my call, on several occasions. I also had to remind them when my contract was up and ask them which account I must pay the rent to...surely that is the managing agents job!

Poor service. For 3 months we have a window that doesn't close meaning water floods in whenever it's windy and it's constantly cold. No updates, constantly having to chase. We currently have cling film tapped over to help protect the landlords apartment from water damage from the rain. Personally, if you're looking to let out your investment property I would go elsewhere.

Don’t recommend this agency as they have miss represented a property that I wanted to purchase.

Poor service from Move Revolution. They didn’t contact unless phoned - emails were not answered. The representative who had all the interesting and unique details about the property left after a couple of weeks without a handover - we were not informed so email and phone calls ignored. There was no strategy to sell and the representatives who showed potential buyers were at times late and not prepared. Very disappointed.

Would give them 0 stars if I could. Awful at communicating and gave up and went with a competent agency. Please avoid, this was a costly mistake.